Ola Cabs

Fraud and Cheating by OLA driver by over charging

Name of Complainant Nirav
Date of ComplaintJuly 12, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I was over charged by the driver fraudulently. When my ride was started from Airport terminal the ride status on the app was still showing as scheduled and I asked driver have you not entered the OTP and he said that he has but there could be some network issue. Later till I reached my […]

Read More...

Ola harassing customers

Name of Complainant Subhankar
Date of ComplaintJuly 4, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I took an ola ride and my ola payment was made online. However, after the ride, the ola driver not only charged more from me but also made me pay through cash. After that, on several rides, I had to pay extra by cash and after the first ride, I was able to change the […]

Read More...

Double charged for single ride

Name of Complainant Samik Acharya
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Booked a ride from airport to nimhans hospital. The fare was deducted from my ola post paid account. However, driver did not get the payment and asking for payment. I was in front of NIMHANS emergency and was in hurry for my father’s surgery. Paid to him by using UPI id. Screenshot attached. I paid […]

Read More...

Reporting harassment of senior citizens by Ola

Name of Complainant Anannya Das
Date of ComplaintJuly 1, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I am writing with utmost disappointment and frustration at the behavior of Olacabs towards my parents who have been using the service for a significant amount of time now. I had been a loyal customer but choose never to use their services again in the future. Olacabs had wrongfully placed a cancellation charge on my […]

Read More...

Harassment calls from Ola

Name of Complainant R K Sinha
Date of ComplaintJune 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I took a ride from Ola on 26/04/2023 vide CRN No-7280055316. I paid full amount to Ola driver in cash and immediately raised a complaint on Ola app as driver took Rs-17/- extra from me. Instead of refunding my 17/- rupees now Ola is asking me to pay full charge of Rs-446/-including fines. I wrote […]

Read More...

Ola money is harassing for the payment for ola postpaid

Name of Complainant Shikha Sharma
Date of ComplaintJune 5, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I always used to take olacabs but in april, there app did 2 frauds with me. Always, i am selecting cash as an option to make payments First cab which i took on 16th april after completing the ride showed on drivers screen to pay in cash so i did a phonepay transaction to the […]

Read More...

Wrongfully charged extra by OLA

Name of Complainant Deepika Singh
Date of ComplaintJune 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

This is regarding the Ola cab I booked for travel from Meerut to Noida on 24th April (CRN 7272624177) When I was booking, the estimated fare was showing as approx. 1306 however my final bill is 1957. Now, I have been booking outstation cabs on this sector very regularly through Ola. And in all these […]

Read More...

Phone was stolen by the driver, went to police station for the complaint

Name of Complainant Sandeep Sharma
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

The driver has stolen my phone and lied to me that he doesn’t have my phone, hence I have made a police complaint and later in the morning one of the other customer took the ride with the same cab wherein the driver gave my phone to him to unlock and claimed that the phone […]

Read More...

OLA app FRAUDULENTLY forcing me to pay money despite paying cash to driver

Name of Complainant Nitesh Suresh Suvarna
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

A) On 21st April 2023, i had booked OLA cab (thru their app) from Vashi, Navi Mumbai to Mumbai International Airport (T2). CRN no. 7261751278. B) Upon reaching the destination, due to some reasons the google pay app was not working and since i had a flight to catch i paid the driver Mr. Mohammad […]

Read More...

Getting harassing calls and messages from OLA

Name of Complainant Sumit Gupta
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had booked a ola outstation from Gurugram to Dehradun. My In-laws paid full amount to the driver. However, ola thinks its ola postpaid and I have to pay the amount. I’ve raised multiple tickets, called their customer care endless times, sent 5-6 mails as well but of no use. I’ve shared all the proofs […]

Read More...