Nykaa

Not received the refund

Posted on by Consumer Court
Name of Complainant Tanusree Chakraborty
Date of ComplaintMay 26, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered some products from Nykaa on 10th May which were supposed to get delivered within 2 days. They failed to deliver. Then I contacted again on 16th May to cancel the order. They have informed the refund will be initiated within the next 24-48 hours. Since then no response received from them. Then […]

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Nykaa sending damaged product

Posted on by Consumer Court
Name of Complainant Silki
Date of ComplaintMay 24, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered from nykaa product get delivered 1 day late from estimated delivery and delivery boy left the product at my gate when I came and see box damaged and product spilled and damaged i complain bt they rejected my complain this is happening 2 nd time with me ..when I was new user […]

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Asking OTP for order that hasn’t i ordered . That details matches with my flipkart order that was delivered after few minutes

Posted on by Consumer Court
Name of Complainant Simran Rathore
Date of ComplaintApril 8, 2024
Name(s) of companies complained against ,
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

A person came at my doorstep and said i have your flipkart order i was collecting than he told its COD but i already paid. When i told him thats not my order he told me i would cancel share OTP. I denied and ask him to stay while i was trying to reach customer […]

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Nykaa

Posted on by Consumer Court
Name of Complainant Shruti
Date of ComplaintFebruary 9, 2024
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I have received and expired product It was expired on JAN 2024 After repeatedly complaining for the same multiple request got rejected When i raised the request again they told me that they are sorry for this and are providing me resolution they gave me option of replacement and refund to choose When i chose […]

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Issue Regarding Recent Order on Nykaa

Posted on by Consumer Court
Name of Complainant Harshal Patil
Date of ComplaintFebruary 5, 2024
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

Ordered 5 products from nykaa but received only 1 item that too wrong. Contacted the customer service they blamed us for not checking weight while receiving order and saying we did something wrong. I even filed return request but they themselves cancelled the request. Issue Regarding Recent Order on Nykaa was last modified: February 5th, […]

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My simpl account has been hacked

Posted on by Consumer Court
Name of Complainant Kirthika Kirthu
Date of ComplaintJanuary 5, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

One day I got a message from message and sent a code just within few minute he purchased at nykaa 13908 my account has been hacked My simpl account has been hacked was last modified: January 5th, 2024 by Consumer Court

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Nykaa sending damaged and incomplete order

Posted on by Consumer Court
Name of Complainant Nikita
Date of ComplaintDecember 4, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I am an old customer of nykaa ..order item worth 6k ..half item is damage, missing and one product is of wrong shade ..they hire irresponsible delivery partner and they deliver product like a garbage ..if u order in bulk it’s sure 2-3 items will be missing ..it’s happens in past also Nykaa sending damaged […]

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Products contaminated with fungus

Posted on by Consumer Court
Name of Complainant Caroline Samson
Date of ComplaintSeptember 3, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

After three months of use, my Nykaa lipstick unfortunately developed a fungus issue. I reached out to their customer service for assistance, but was met with disappointment. They refused to take responsibility for the product, citing that it wasn’t purchased from their online store or flagship store. This lack of accountability was frustrating, as I […]

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Nykaa cancelled the return for no reason

Posted on by Consumer Court
Name of Complainant Chhaya Chandra
Date of ComplaintAugust 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered a watch but I didn’t like it as the size is big on my wrist so put to return but they cancelled return on 31st August. Tried contacting by several means but no help. Please help me get my money back for Rupees 3503.64/- Nykaa cancelled the return for no reason was […]

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