Nurserylive

Placed order on nurserylive, late delivery and no replacement or refund provided for damaged plants

Posted on by Consumer Court
Name of Complainant Shweta Roy
Date of ComplaintFebruary 20, 2024
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered few plants and vases from Nurserylive. Firstly the delivery was delayed, now when the delivery came I found two plants are in severe condition. One being dead and another is completely dried out. I requested for a replacement for these two items through their portal and they responded that they will give me […]

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ORDER NOT RECEIVED

Posted on by Consumer Court
Name of Complainant himanshi
Date of ComplaintNovember 13, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ORDERED A PLANT TO GIFT MY FRIEND ON DIWALI ON NOV 4, IT IS 13TH TODAY AND THE ORDER HASNT EVEN BEEN SHIPPED, THEY DONT EVEN HAVE A CUSTOMER CARE NUMBER TO REACH PUT TO.I do not know what to do now ORDER NOT RECEIVED was last modified: November 13th, 2023 by Consumer Court

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Dupicate order rejected later confirmed

Posted on by Consumer Court
Name of Complainant Swarna
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

For the first time I placed an order on nursery live website. Payment got debited and order got failed hence I placed another order and the amount got debited again. I thought for the failed order payment would be credited back however it wasnt credited as the payment made through simpl application I contacted them […]

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Nurserylive fraud website looting money

Posted on by Consumer Court
Name of Complainant Nishant Kumar
Date of ComplaintAugust 3, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered plants worth around 900 rs from nurserylive website. Its been 20 days now and they didn’t delivered order. Also, they are not cancelling or refunding money. Order Id : NLV1411670655 Nurserylive fraud website looting money was last modified: August 3rd, 2023 by Consumer Court

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Non-fulfilment of orders after payment.

Posted on by Consumer Court
Name of Complainant Ramakrishna
Date of ComplaintJuly 26, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Non-fulfilment of orders after payment. Order: NLV1411665635 incomplete delevery . Out of 5 items , we received only 3. It is marked it as delivery complete. contacted with them thru email and Twitter but no use. I request that an action should be taken Not delivered Bamboo plant – 1 Plant O boost – 2 […]

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Not Delivering Product after taking Money

Posted on by Consumer Court
Name of Complainant PRADEEPTA KUMAR JENA
Date of ComplaintJuly 21, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Nurserylive.com, after taking money on 10/07/2023 is not delivering the product, nor responding to my emails, WhatsApp queries and Instagram messages. I want refund of my money, but they are not at all responding. Not Delivering Product after taking Money was last modified: July 21st, 2023 by Consumer Court

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Non-fulfilment of orders after payment

Posted on by Consumer Court
Name of Complainant Suzanne
Date of ComplaintNovember 24, 2022
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Nurserylive has scammed many customers as per the complaints of many based on customers posting social media sites(twitter, IG etc). They do not have a contact information ( phone, email) on their site for customers to reach them for complaints. They do not offer cancellation nor refund. They only offer pre-paid service, hence this gives […]

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Fraudulent e-site- Nursery Live

Posted on by Consumer Court
Name of Complainant Suzanne Khongwar
Date of ComplaintNovember 24, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Nursery Live has been scamming multiple customers by advertising and selling their products on their e-site and not fulfilling their service. They do not have a contact to reach them for complaints neither do they offer cancellation. They offer only pre-paid service and not fulfilling the orders and goes dark when we try to reach […]

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Payment done on 15th Oct but they keep in extending delivery date

Posted on by Consumer Court
Name of Complainant Athokpam shanta
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Order placed on 15th Oct. No update so wrote an email . Reply back to send the products on 5th Nov. Again no update so again wrote an email . Got another reply saying that they’d dispatch on 10th Oct. No update again . Want refund . Nurserylive. Order no NLV1411 532483 . Payment done […]

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Unprofessional and pathetic customer support

Posted on by Consumer Court
Name of Complainant Shreyashi Dasgupta
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Damaged product delivered (14 days post order placement). Lodged complaint and return request with photos the very same day. It took customer support 10 days, despite continuous follow ups, to respond back, saying that teh product is damaged due to my negligence. It is unbelievable that the customer support can be so unhelpful and slow. […]

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