Hello, I wanted to book bus from New Delhi to Mathura (date: 19/12/2023) and reached Kashmere Gate ISBT, where at the booking counter they informed me of the bus (DL51GD7244) going to Agra which will drop me in Mathura. Firstly, they did not inform me that they are booking till Agra, I saw that only […]

I booked a bus on 3/12/2023, I just got 2-3 mins at the maximum and the bus went away. They did not contact me informing that we are leaving. I pleaded to them and requested them but they did not wait at all. I asked them to wait at the next stop but they did […]

I booked a bus on 13/11/2023, I just got 2-3 mins at the max. and the bus went away. They did not contact me informing that we are leaving. I pleaded to them cried in front of them but it did not stop. They told me come to the next stop in 5 mins I […]

I booked 2 tickets Agra to Gurugram, when we are boarding the bus they asking to pay extra amount for the personal small luggage, it’s very surprising for us, which was not available anywhere to know the price or charges of the personal luggage. They provided me payment slip, like I’m sending commercial material to […]

I booked 1 seat in NueGo from Agra to Noida thru NueGo application. When i reached at pickup point to board the bus, Bus conductor stopped me boarding the bus stating that seat is already booked on somebody else name . I showed him the booking details pon NueGo app but still he denied and […]

I have booked 2 tickets on September 9 .They have cancelled my tickets and said they will refund my amount.Now they are not even responding. I didn’t get my refund until now Refund money was last modified: September 25th, 2023 by Consumer Court