NUEgo

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Fraud behaviour of Nuego Bus service

Posted on by Consumer Court
Name of Complainant Aalok Pateriya
Date of ComplaintDecember 19, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked ticket from Bhopal to Indore and got email confirmation also but later on call confirmation they informed ticket booked from Sihore which I needed to cancel as I was at Bhopal. Ticket cancellation cost me loss of 199.50 RS Fraud behaviour of Nuego Bus service was last modified: February 11th, 2025 by Consumer […]

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Bus left without picking me up at Narayan Singh circle, Jaipur

Posted on by Consumer Court
Name of Complainant Chirag Gambhir
Date of ComplaintDecember 4, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a ticket to travel from Jaipur to Delhi along with my wife. My PNR: 2813150 My boarding point was Narayan Singh Circle, Jaipur. Driver didn’t pick me up from my boarding point of Narayan Singh circle, jaipur. I was waiting at the desired pick up point before time and they left without picking […]

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Bus left without picking me

Posted on by Consumer Court
Name of Complainant Amrita Mall
Date of ComplaintDecember 4, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a bus on 3/12/2023, I just got 2-3 mins at the maximum and the bus went away. They did not contact me informing that we are leaving. I pleaded to them and requested them but they did not wait at all. I asked them to wait at the next stop but they did […]

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Complaint Regarding Misguidance and Inconvenience During Bus Travel (PNR: 2665196) [RESOLVED]

Posted on by Consumer Court
Name of Complainant Niroj Kumar Meher
Date of ComplaintNovember 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

PNR: 2665196 Bus Coach No: DL51EV0975 Travel Date: 19th November 2023 I encountered a series of issues that severely impacted my travel experience and resulted in significant inconvenience. I had booked a Nue Go bus scheduled to depart at 7 am from a specific pickup point. Unfortunately, I faced misinformation from the bus conductor regarding […]

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Driver isn’t getting into the bus

Posted on by Consumer Court
Name of Complainant Uma K
Date of ComplaintNovember 19, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I’m travelling from Vijayawada to Hyderabad by nue go bus.. I’ve booked 3 tickets for it. The bus has been stopped at Ugrukonda Nue go filling station, and the bus which we are actually arrived had some problem within it and they asked us to change to the other bus which is heading to Vijayawada […]

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Bus Left without picking me [RESOLVED]

Posted on by Consumer Court
Name of Complainant Aakarsh Wadhawan
Date of ComplaintNovember 18, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a bus on 13/11/2023, I just got 2-3 mins at the max. and the bus went away. They did not contact me informing that we are leaving. I pleaded to them cried in front of them but it did not stop. They told me come to the next stop in 5 mins I […]

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Personal luggage is not allowed

Posted on by Consumer Court
Name of Complainant Bhupendra Singh
Date of ComplaintOctober 5, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked 2 tickets Agra to Gurugram, when we are boarding the bus they asking to pay extra amount for the personal small luggage, it’s very surprising for us, which was not available anywhere to know the price or charges of the personal luggage. They provided me payment slip, like I’m sending commercial material to […]

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Pathetic Experience with NueGo

Posted on by Consumer Court
Name of Complainant Shyam
Date of ComplaintSeptember 26, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked 1 seat in NueGo from Agra to Noida thru NueGo application. When i reached at pickup point to board the bus, Bus conductor stopped me boarding the bus stating that seat is already booked on somebody else name . I showed him the booking details pon NueGo app but still he denied and […]

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Refund money

Posted on by Consumer Court
Name of Complainant Raj
Date of ComplaintSeptember 25, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked 2 tickets on September 9 .They have cancelled my tickets and said they will refund my amount.Now they are not even responding. I didn’t get my refund until now Refund money was last modified: September 25th, 2023 by Consumer Court

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Nuego Bus Starting ISBT Kashmere gate to Haridwar

Posted on by Consumer Court
Name of Complainant Ajay Kumar
Date of ComplaintSeptember 24, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Guest, For your NueGo booking with PNR 2275679, please find the trip details: Coach No: DL51GD9111 Contact: 8979332223 As per the above detail I reached on my boarding point 20 minutes ago. The bus started 15 Min late at 21:15 from ISBT Kashmere Gate and even after it the operators are wandering in delhi […]

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