has responded to this post

Personal luggage is not allowed

Name of Complainant Bhupendra Singh
Date of ComplaintOctober 5, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Text of Complaint by Bhupendra Singh:

I booked 2 tickets Agra to Gurugram, when we are boarding the bus they asking to pay extra amount for the personal small luggage, it’s very surprising for us, which was not available anywhere to know the price or charges of the personal luggage. They provided me payment slip, like I’m sending commercial material to other location. I’m not recommending to NueGo.

Image Uploaded by Bhupendra Singh:

Personal luggage is not allowed

One thought on “Personal luggage is not allowed

  1. We apologise for the inconvenience caused to you. Additionally, please note that as per our T&C, 1 handbag and 1 medium suitcase or 2 small suitcases are only allowed on our bus. However, please share your PNR no. and registered contact details so we can get this checked.

Leave a Reply

Your email address will not be published. Required fields are marked *