NUEgo

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Luggage Damaged

Name of Complainant Confidential
Date of ComplaintAugust 21, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have travelled with my family in NueGo bus from Vijayawada to Hyderabad. In luggage cabin staff kept my baggage while at dropping it was damaged with powerful grease oil Also, that bus host was rude argued and said that was water in luggage cabin it will dry off in sometime but, that is grease […]

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Nuego travels was charging extra without any bill

Name of Complainant Basava Raju asu
Date of ComplaintAugust 16, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am Basava Raju taken ticket in ISBT Kashmere gate bus stand from Delhi to Dehradun.They charged me 560 instead of 450 without any bill and amount details.Bus is with full of flies and not following standards.Please take proper action Nuego travels was charging extra without any bill was last modified: August 16th, 2024 by […]

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Ticket cancelled because of nuego fault

Name of Complainant Mahender
Date of ComplaintJuly 28, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Bus didn’t come at pick up location, I’ll call them they didnt answer , after some time there counter executive tell me that your ticket is cancelled because of some technical issues bus didn’t come and your money will be refunded with in 3 to 4 days Ticket cancelled because of nuego fault was last […]

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Bus stop due to technical fault and nuego company no solution reagarding this

Name of Complainant Jatin khurana
Date of ComplaintJuly 13, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir we were travelling in a Neugo bus and suddenly the bus stopped near Zirakpur due to some technical fault and for this the bus driver talked to the support team many times and the passengers also talked to the customer care but they did not provide any solution regarding this. Bus no. DL 51G […]

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Travel experience

Name of Complainant Mudit
Date of ComplaintJuly 9, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my ticket from Chennai to Bangalore And my ticket number was 21 but there was only 20 seats available ….. improper information provided upon that ….there was no leg support….even after being a semi sleeper bus ….my seat was not at all bending and going back …..the whole 7-8 hrs I had to […]

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Refund not given by nuego

Name of Complainant Aakash
Date of ComplaintJuly 1, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my ticket form jaipur to delhi , dur to some reason I canceled the ticket on 8 june 24 but its been almost 10 days the refund amount is not credited yet . The app is showing that the amount is refunded. Please be aware of these scams. Refund not given by nuego […]

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Bus Delayed for more than 1 hour and not picking up call

Name of Complainant Sreekanth
Date of ComplaintJuly 1, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked NUEGO electric bus from Hyderabad(Nizampet) to vijaywada for my father where boarding time given is 10.40 and the bus came at 12pm The bus has delayed for more than 1 hour and driver is not picking up call and after he came he is saying that Nuego owner is asked to not […]

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Fraud by Nuego

Name of Complainant Mudit
Date of ComplaintMay 23, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked the ticket from Nuego portal. While booking I have opted 20:00 (time of journey. The amount was deducted and I got the ticket of 8:00 AM. I immediately contacted the customer and they said either I have to cancel the ticket by bearing 350 rs as cancellation charges or I have to […]

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Complaint Against Nuego bus Service

Name of Complainant UNNATI SINGH
Date of ComplaintMay 21, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an online ticket via Paytm for Nuego that was scheduled to arrive at 8am am on 21st may. I waited for 2 long hours on the stop and tried calling the bus operator at the number provided by them where i found out the phone was off and tracking wasn’t available as per […]

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