Nuego bus service

Full refund for Ticket No. TUCB26077979, PNR 11610823,

Posted on by Consumer Court
Name of Complainant Lucky Agarwal
Date of ComplaintDecember 7, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am writing to formally request a full refund for my bus ticket booked from Agra to Delhi on 16.11.25 at 09:35 AM, Ticket No. TUCB26077979, PNR 11610823, Passenger Name: Lucky Agarwal, Boarding Point: Waterwork Chauraha, under Waterwork Flyover. • I arrived at the boarding point at 09:22 AM and waited exactly under the Waterwork […]

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Nuego bus – Driver details not shared and missed the bus due to no contact as locating the bus was not possible

Posted on by Consumer Court
Name of Complainant Vikar Sharief
Date of ComplaintDecember 4, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was supposed to travel to Gurugram from Baluganj, Agra. I had booked the ticket from paytm with name of Vikar Sharief, 11E seat number with ticket no.#520844 and PNR no. 6922368 in NueGo bus service with bus no. DL51EV1606. Neogo shared no details of the driver which they were supposed to do at time […]

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Scams on bus fares, bus arrival times and no contact support

Posted on by Consumer Court
Name of Complainant Mohanapriya S
Date of ComplaintMarch 28, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi My name is Mohanapriya i have booked NeuGo bus for my husband through NeuGo app. he was in hosur so i have searched departure place hosur and destination place salem then i got a result of Hosur (6.35 PM) to salem (10:05 PM). The bus far aLoan Rs.449 and along with CGST and SGST […]

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Complaint regarding Rude Behaviour of staff on NeuGo Bus

Posted on by Consumer Court
Name of Complainant Sukhbeer kaur
Date of ComplaintFebruary 8, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear Team, I am writing to bring to your attention an unpleasant experience I had while traveling on one of your NeuGo buses yesterday. During my journey, I encountered a staff member who was working in the office, and unfortunately, I must report that his behavior was extremely rude and unprofessional. Specifically, when I attempted […]

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It is about the refund on cancellation of the ticket

Posted on by Consumer Court
Name of Complainant Prateek
Date of ComplaintOctober 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello I want to raise complaint about nuego bus service that I have booked a ticket of nuego bus from Delhi to dehradun timing of the bus 5 pm and booked ticket through agent of nuego bus service at morning around 10 30 am and due to some reason I want to cancel my bus […]

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Deducted the money and not given the ticket

Posted on by Consumer Court
Name of Complainant Manoj mehta
Date of ComplaintJune 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was booking the ticket and they have not sent any details and ticket to me and when I called helper he was demanding the money to board me Deducted the money and not given the ticket was last modified: June 7th, 2023 by Consumer Court

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Nuego declined my payment

Posted on by Consumer Court
Name of Complainant Himanshu soni
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have a book nuego bus service but nuego is declined my payment the service via paytm but amount is debit my balance rs 1467 and booking not confirmed yet and balance is alert debit and plz check payment and confirm my booking Nuego declined my payment was last modified: February 11th, 2025 by Consumer […]

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