MakeMyTrip

Trip Guarantee

Name of Complainant Amit Chauhan
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

As Per make my trip Guarantee , which they return 3X amount oor gift voucher, and they charge 750Rs. for it, but still not received the amount or benifit for Trip Guarantee. Trip Guarantee was last modified: November 13th, 2021 by Consumer Court

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Refund Not Received

Name of Complainant Vanita Salvi
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have been following up with Makemytrip from pas 2 months for my refund of cancelled flights. I have got the confirmation email from Air India Express that they have refunded the amount to Makemytrip last month. They have been closing my support ticket everytime and now not allowing me to get in touch with […]

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Refund not issue for the non operated flight ticket

Name of Complainant Charantej venkata
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I have made a booking from MakeMyTrip and the flight got cancelled and the airlines issues the refund but MakeMyTrip is not responding nor refunded my money Refund not issue for the non operated flight ticket was last modified: October 16th, 2021 by Consumer Court

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Holiday booking multiple issues

Name of Complainant Pratik
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

MakeMyTrip this is the worst service one can expect after booking almost 2 months in advance! I am facing multiple issues just a week before the trip! All that are unacceptable! 1) Flight got changed even after booking 2 months in advance! That change should have been adjusted by MMT with existing fare, instead asked […]

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No cost emi advertised but not provided

Name of Complainant Alisha
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked 2 tickets from makemytrip and used no cost emi option offered by makemytrip for icici bank cards. As per their website, cashback is given by makemytrip for the interest charged by bank. I have not received any cashback and if I call customer care, they keep telling me that you will get […]

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No Refund for Cancelled Flight from MakeMyTrip (MMT)

Name of Complainant Sakshi Singhania
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Refund for the cancelled AirIndia flight from Delhi -> Heathrow booked through MakeMyTrip (MMT) has not been received yet. Flight details: Original Flight Date: 06.01.2021 Flight No. : AI-161 Date of Cancellation: 25.06.2021 PNR : Y2BZ4 The refund request was raised on 25th Jan and there is no communication from MakeMyTrip or AirIndia regarding the […]

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NON REFUND OF CACNELLED AMOUNT

Name of Complainant VENKATA RAMA KRISHNA EMANI
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

TICKET FROM HYDERABAD TO NEWYORK BOOKED ON 4TH AUGUST 21 CANCELLED ON TEH SMAEDAY AND TILL DATE NOT RECEIVED REFUND BOOKING id NN2015055524800 DATED 4TH aUG 21 NON REFUND OF CACNELLED AMOUNT was last modified: September 10th, 2021 by Consumer Court

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NON REFUND OF CACNELLED AMOUNT

Name of Complainant VENKATA RAMA KRISHNA EMANI
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

TICKET FROM HYDERABAD TO NEWYORK BOOKED ON 4TH AUGUST 21 CANCELLED ON TEH SMAEDAY AND TILL DATE NOT RECEIVED REFUND BOOKING id NN2015055524800 DATED 4TH aUG 21 NON REFUND OF CACNELLED AMOUNT was last modified: September 10th, 2021 by Consumer Court

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MakeMyTrip is charging me for a hotel stay where i am not currently staying

Name of Complainant Pragati Peiyadarshini
Date of ComplaintSeptember 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Your hotel service and customer service is so bad. I had booked a hotel in Kolkata. I had booked the place for 10 days in Rs 10000. Since my flight was in evening, i reached the hotel at 9pm. The hotel was above a bar, the place did not look safe at all. The room […]

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Refund of Rs. 54,424 not processed since March 2020

Name of Complainant Rittika Gattani
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Due to Covid-19, my international booking that I made through MakeMyTrip got cancelled in March 2020. I have been waiting on my refund of Rs. 54, 424 since then (Booking ID – NN2117252253718) I have raised multiple requests through their webform and spoken with their agents multiple times. MMT promises to refund my amount every […]

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