Livpure

Faulty product and no action against the complain

Posted on by Consumer Court
Name of Complainant Ajay soni
Date of ComplaintJune 20, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I brought livpure pep pro ro but it is out of service within 10 days,i call customer care excutives,local service provider and also mail in livpure site but no action from last 14 days,only answer that we will help you even customer care excutive didnot receive my call or reply. Faulty product and no action […]

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Water is getting leaked

Posted on by Consumer Court
Name of Complainant Rohit
Date of ComplaintJune 12, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear Team, I purchased an Water purifier of livpure from amazon on 30th april 2023, and at the time of installation there was a leaking issue from the Tap of the machine. Mr.Ajeet Yadav (Ph :- 7498186499) was assigned to me for installation. He assured me that he will change the tap the very next […]

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Charged false money

Posted on by Consumer Court
Name of Complainant ishan bagadiya
Date of ComplaintFebruary 25, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I took a 6 month subsrciption from July to Dec 2022 and paid the money and advance for that. Then we did not use the machine for 2 months. When we wanted to do a recharge for 1 month in Feb 24th they told us the recharge will be starting from 24th feb and next […]

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Livpure ro mai filter change karane ke liye

Posted on by Consumer Court
Name of Complainant Ashish vishwakaram
Date of ComplaintDecember 14, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Company name : Livpure Type – RO Date of Purchase – 25-12-2020 Under Warranty – Yes Model no- Livepure Touchplus Sr.No – BAKW11D1058520 Amount paid : 14,133/- Reg. Mobile No : 8762043302 Problems details : Consumer purchased a RO from mentioned company and consumer was promised 3 free filter change service and 4 years service […]

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Livpure’s service

Posted on by Consumer Court
Name of Complainant Premier Paul
Date of ComplaintAugust 21, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Through Livpure’s app raised a Complaint and waited for Technician to pay me a visit so that he could work on the RO. After couple of days received a mail from Livpure and it stated my query has been resolved and they closed my ticket. I went ahead and called their CC on 16th of […]

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Misselling The R O purifier

Posted on by Consumer Court
Name of Complainant Deepak singh
Date of ComplaintJuly 22, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear team Livpure salesperson team told me purchase ro livpure in from livpure site when ro was install you will 10000 voucher but iam and I have placed order (pep pro grands Water Purifier) on13 July of but iam not received any voucher on my email id she was miss selling me iand not now […]

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Livpure — Technician claimed 4 parts as replaced without doing the same

Posted on by Consumer Court
Name of Complainant Goutham Kandhikonda
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Issue : Without changing (Anti Scalant, Activated Membrane, Sediment and RO Membrane) anything claimed that 4 items were changed for me which are under service warranty. I have been using Live pure from 2017 onwards, Happy with the product till Now . In 2020 July I had paid 6800 Rs/- ACMC for 2 years service […]

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Livpure took my money but product not delivered

Posted on by Consumer Court
Name of Complainant Vinodhkumar Buddha
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have bought a livpure water purifier product directly from livpure company website and I have done my complete payment also to that company my order ID: LSHDC4396 (Linea copper model) and I have raised complaints couple of time through mails complaint ID: 174095, everytime it pop a system message says someone from company will […]

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Package not delivered

Posted on by Consumer Court
Name of Complainant Seema Saini
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

ordered mattress of rs 7127 on 17 july still not deivered after expected date 22 july.no customer support only excuses and delays Package not delivered was last modified: July 25th, 2021 by Consumer Court

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Fraud company fails to provide the refund

Posted on by Consumer Court
Name of Complainant PR
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Product was brought in June with subscription for 1+6 months. the purifier failed to provide good quality water from october to which multiple service complaints were raised and now the product was returned after 1 and half months of struggle. Company promised to provide the refund to which i have telephonic proofs. Now once the […]

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