Kent RO

AMC online purchased is not processed

Posted on by Consumer Court
Name of Complainant Manjari Bagchi
Date of ComplaintJanuary 12, 2026
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have a kent RO. On Thursday (01-January-2026) I purchased AMC using the App. It is not yet reflected in my account. Yesterday I called your customer care centre and they asked me to email the details to this email id. I have done so. But it is still not reflected. Yesterday one customer care […]

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Kent RO spare parts not working issue not resolved post servicing service number 250513-05893

Posted on by Consumer Court
Name of Complainant ADARSH SOLANKI
Date of ComplaintJuly 16, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear team, We have raised a ticket for servicing of RO and paid all the service charges and replace all the parts which was required still facing the same issue. I have tried so many times to engineer but no response. My water PH level is so high and my wife and daughter got sick […]

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Company is doing fraud in name of AMC

Posted on by Consumer Court
Name of Complainant Charan singh
Date of ComplaintJanuary 15, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchase AMC from kent official app which stands for annual maintenance cost which includes all repairs cost but on talking to customer care they told me it is only annual maintenance charge which includes only service cost . My prount product is already have 2 more year service charges free so i told them […]

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Kent is not providing service for the purchased product

Posted on by Consumer Court
Name of Complainant Guru Katti
Date of ComplaintJanuary 16, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased the Kent purifier in May 2023 and the product is in warranty till May 2024. From last 1 month I am raising the service requests from Kent website and calling their customer care number multiple times. But the service requests are being closed unattended. I raised this concern to the concerned team but […]

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Kent RO Not providing Service at all

Posted on by Consumer Court
Name of Complainant Mamoon Rasheed
Date of ComplaintAugust 10, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I purchased KENT RO on 15th July 2023 and it got installed on 17th July 2023. But after that issue with TDS and Alkalinity started. TDS is below 50 and water is acidic. My family is suffering a lot. Kent RO Not providing Service at all was last modified: February 11th, 2025 by Consumer Court

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Refund amount or change all parts of filter

Posted on by Consumer Court
Name of Complainant Anuj kumar
Date of ComplaintAugust 9, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Kent Ro Team refuse to change all parts within 6 months under warranty Refund amount or change all parts of filter was last modified: August 9th, 2023 by Consumer Court

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Pranav Enterprises of Latur is not giving Warranty Card and Bill Receipt for Kent Crystal Alkaline RO

Posted on by Consumer Court
Name of Complainant Shubhangi kore
Date of ComplaintAugust 4, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have bought couple of years back Kent Crystal Alkaline RO Water Purifier from Pranav Enterprises of Latur Maharashtra 413512 and the shopkeeper is not giving Warranty Card and Bill Receipt due to which it is causing issue at the service time Pranav Enterprises of Latur is not giving Warranty Card and Bill Receipt for […]

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Kent RO Complaint

Posted on by Consumer Court
Name of Complainant Sukhwinder singh
Date of ComplaintAugust 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am first time buyer of kent Ro Purifier and after 1 year his pump stopped working, company technician not reparing/replacing my RO pump Kent RO Complaint was last modified: February 11th, 2025 by Consumer Court

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KENT RO not sending technician to my address even after 72 hours since raising request

Posted on by Consumer Court
Name of Complainant kapil
Date of ComplaintJuly 16, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

My case id is 230713-06673. it has been 72 hours since my request. there is no service engineer visit to my address. I have called there customer care escalation desk 3 times, no resolution is provided. I have mailed to their escalation matrix level 2. There is no reply. I have mailed to Kent RO […]

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Kent Ro service dealer Aqua service point Lucknow

Posted on by Consumer Court
Name of Complainant Abhishek Srivastava
Date of ComplaintJuly 6, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

On 4th june 2023, I request for a service of waterpurifier, they came for the service but they were forcing me to take their AMC, technician and the dealer both, from next day there was leakage in purifier, I called them, but no action were from their side, and today on 06/7/2023 purifier stopped working. […]

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