JioMart

Amount deducted from bank but order failed.

Name of Complainant Chandan Sharma
Date of ComplaintOctober 10, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amount deducted from my bank on 27th september,2020 for ordering grocery but order was not accepted, although amount deducted from my bank & as on date i.e. 9th october, 2020 i am neither properly entertained nor the amount is refunded by jiomart. Amount debited is Rs. 3968.22. Absurd autogenerated mail replies from jio. Pls help […]

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About stale potatoes I received

Name of Complainant Ruhi
Date of ComplaintOctober 10, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I received  stale smelly potatoes on October 1st and lodged complaint yo jiomart at cs@jiomart.com Every time they issue a new ticket and no resolution…..it’s pathetic it’s our money….we not paying to them for rubbish I need replacement or refund …..I am sick of sending them email every time they issue new ticket their wtsapp […]

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Order not delivered refund not initiated

Name of Complainant Geerlapally shravan chandra
Date of ComplaintOctober 9, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, I am G. Shravan Chandra ordered groceries and vegetables for an amount of 1831.00 on 19th of August, order no: 15978488659147193A, order status is showing as delivered. I have not received any items so far. But I have received an amount of 185.00 as refund. I sent many mails and complained in customer care, but […]

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Refund Not Initiated from Jiomart

Name of Complainant SK
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 17th July, I have ordered few items from Jiomart. On 20th July received rotten items which were not accepted. The delivery person took those and said refund will be processed. But with around 20+ mails and over 25+ calls to customer care, they are not refunding the amount. Order ID : 15949991249055347M   Refund […]

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Short order – product/ refund not received

Name of Complainant Sripriya Rajan
Date of ComplaintOctober 3, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

order number 15988727119056658A  complaint number 601346930. I have been raising so many complaints for the past 32 days,from but no response from Jiomart whatsoever. Every 2nd day I get a new complaint number and assurance of call back and refund in 48 hours. I had ordered for Madam Rice Atta Flour 500gms via the Jio […]

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money deducted, neither product nor refund received.

Name of Complainant pooja Chaudhary
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed an order on 7th september, my order Id was  15994978199109156W with 5 items & total showing was Rs895, i made the payment but later it was showing order of rs 655 & 3 item were showing cancelled but haven’t received refund of 240 rs. I called the customer care & raised the complain with […]

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Order cancelled. Amount not credited back

Name of Complainant ANANDAKRISHNAN
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

  Order No.15976430929026771M It is extremely sorry to state, inspite of my reminders/requests refund has not been effected on the cancellation of my above order even after the lspse of more than a month. Normally how long will it take for refund in the event of cancellation of order. Will it take more than a […]

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Refund not provided

Name of Complainant Deepak Batra
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have placed my order with jiomart on 4sep2020 and even after 3 weeks of waiting, they did not delivered it and later i sent an email to initiate refund but not received yet.they told that they have initiated refund but when i checked online on jiomart WhatsApp no, it seems refund is not even […]

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Prepaid order placed on jiomart but product not received nor receive moeny

Name of Complainant Praveen
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Prepaid order placed on 22.08.2020 (amount 1064) On 28.08.2020, order status is showing delivered in app, but product is not delivered as of now 29.09.2020 Many times called customer care & written emails to their customer care email ID Prepaid order placed on jiomart but product not received nor receive moeny was last modified: October […]

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