JioMart

money payed online for order but simply cancelling the product which was ordered by discount price

Name of Complainant mahesh kumar k
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

i ordered surfexcel matic frontload 2 kg on 11 feb for 265 rupees which was offer price.i made a payment online on that day itself but they cancelled the particular product which was worth for customer. and simply saying due to shortage of product they initiated refund.by doing this type of activity they are cheating […]

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Cashback not provided by Jiomart

Name of Complainant Neelesh Gupta
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I shopped for more than Rs 4000 about 4-5 months before through SBI credit card under the prevailing offer of 10% cashback which is supposed to be credited in my credit card a/c by 31/12/2020. After not getting the cashback, I complaint several times with Jiomart customer care but they people are not interested to […]

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Order – 16117751669002691A got cancelled but not getting my refund

Name of Complainant Aloke Kumar Datta
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered items from jiomart of sum amount 244.80 on 28th Jan 2021. The order got cancelled automatically. When I informed customer care they told me that the amount of declined order will be reversed within 7 working days to the source account. But till today after multiple email follow-up still I have not received […]

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Double paid, not refunded

Name of Complainant Naseem Fatima
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have put complaint several times and still not solved. For one order on 14Oct20 I have paid Jiomart thru Amazon pay successfully and my bank account debited but Jiomart app did not acknowledge the payment and booked my order as cash on delivery. Thus paid twice. Double paid, not refunded was last modified: February […]

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Supplier forcing to take refund as store credit

Name of Complainant Manoj Bhatt
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I recently ordered from jio mart and they delivered wrong product so I returned it. First after the return no communication made by supplier and when I poked multiple times on massanger becuase their customer service number is fake, it advises to use app only. Then they replied stating “you’re refund will be credited as […]

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Order or Refund Never received

Name of Complainant Sunny Arora
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My Name is Sunny Arora. My mobile Number is 9603642423. I placed an order online on JioMart on 30th June 2020 and paid Rs.2868 from my Paytm as the payment option (Paytm Phone Number 9581411188) As per the order confirmation i was supposed to get the items delievered on 2nd July 2020 Morning. I did […]

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Did not receive the order after payment

Name of Complainant Rajan shukla
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered products worth 1500 from jiomart and made payment through my credit card but did not receive the products Did not receive the order after payment was last modified: February 6th, 2021 by Consumer Court

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Cheating of JIOMART in my refund

Name of Complainant Sabarishwaran
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered product at 06:01:2021 in JIOMART. The order is not delivered due to courier service and they told me that you gonna get refund for that but till now no refund is reflected in my bank. From JIOMART team they said we already paid your refund amount but I send my bank statement to […]

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Refund not received form JIOMART , for online ordered Groceries which were returned without providing any reason.

Name of Complainant SANJIT POTDAR
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered online Groceries from JIOMART on 16th Dec 2020, these were not delivered, mentioning reason as returned, but no details or reason for return of goods provided. Its been 40+ days now that I have been following up for refund on JIOmart app, whatapp no, emails every 2/3 days but getting an automated […]

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