JIO mart

Shopped with Jio Mart app but no Item received nor any refund

Name of Complainant Varij Khandal
Date of ComplaintJune 23, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Respected Representative, This mail is to inform that I faced a serious issues with the Jio Mart policy through which I have to suffer even if the mistake is done with their end also. Here’s the brief of the whole scenario, the last order which I had placed on the JioMart app was missing 2 […]

Read More...

Jio Mart is not refunding the money after return the order

Name of Complainant Preeti Chouhan
Date of ComplaintJune 18, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Jio Mart is not refunding the money after return the order. I have complain many times to customer care. Each time they have same answer that you will refund in 48 hour. And each time they even don’t have my last complain record nor they are giving the complain record. Its almost 4 month but […]

Read More...

Refund Not Getting

Name of Complainant Yashpal Yadav
Date of ComplaintJune 15, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased a cealing fan on 29th April and received product as a defective and return same on 30th April but not received refund yet while I drop several emails as well as call customer care too but neither getting refund nor getting satisfactory answer, I need my refund as soon as possible. Refund Not […]

Read More...

Grocery

Name of Complainant Puja Ghosh
Date of ComplaintJune 11, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I have placed an order on 5th June for grocery, for amount 2903/ Every day the date is extending and I am not getting my order delivered till date 11th June 2022, Every time Customer care executive are informing you will receive the grocery, but still not received, On 10th June i spoke to Rajat […]

Read More...

20 day completed still Refund not received and no response on multiple complains

Name of Complainant Kirti Vaidya
Date of ComplaintJune 11, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered a mama earth toner of 359 rs. but the order was not delivered to me and it is showing returned on order details and i have not received the refund amount As per order details returned was 22 may 2022 and 19 days completed but still I have not received the product […]

Read More...

Refund due

Name of Complainant Anand mohan
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered a dupatta from jio mart but the quality was very poor and I returned it but I haven’t received my refund yet and it’s been almost 2 months. Refund due was last modified: June 4th, 2022 by Consumer Court

Read More...

Misleading information about product and delivering nonveg product in the name of veg

Name of Complainant Sandeep
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have order a happy happy cake ? from your jiomart site which clearly shows green logo.. which means veg and after eating, i seen a red logo on wrappingr which means nonveg contain is there… Now tell me what should I do.. We are from family where we even don’t eat garlic.. and onion.. […]

Read More...

MY JIO MART ACCOUNT BLOCKED BY COMPANY

Name of Complainant DAMAN BAWA
Date of ComplaintMay 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I COULDNT ABLE TO LOGIN TO JIO MART APPLICATION FROM LAST 2 DAYS. I HAVE LODGED A COMPLAINT SEVERAL TIMES TO THEIR TOLL FREE NO AND ALSO TALKED SEVERAL TIMES TO THERE CS HEAD TEAM FOR THE RESOLUTION FASTER. THEY TOLD ME PLEASE WAIT FOR 48 HOURS AND TILL NOW 1 MONTHS GONE I COULDNT […]

Read More...

Order delayed

Name of Complainant Dhruvnegi
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I order with jio mart dated [3may 2022]. The delivery was scheduled four days back and I haven’t received the order yet. I am calling jio mart customer support but they are just ignoring my complain they are just reaponding like it will come tomorrow we have logged your complain it will be fix in […]

Read More...