JIO FIBER

Jio fiber connection not provided yet

Name of Complainant abhishek dwivedi
Date of ComplaintSeptember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have not received any connection details yet, but the service engineer did not visit my place.Its been more than 5 hrs since i have not received any updates from jio fiber. The engineer is making excuses to provide the solution and he was saying to cancel the plan and get your refund , I […]

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Jio fiber connection not done after bill payment..

Name of Complainant THIRTHA KUMRA S S
Date of ComplaintSeptember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

There is no jio fiber wire routing in my building ,only dummy boxes fixed top the apartment building , jio engineer  collected the amount of Rs-1500 to install the jio fiber internet after payment, there is no installation from jio side,and agent not picking the call & amount also not refunded, i have to work […]

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Jio Fiber cancellation – not refunding money

Name of Complainant Ch Rajendra Prasad
Date of ComplaintSeptember 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My jio fiber account number is 299352561771. I cancelled my connection more than 6 months back I receive emails and SMS that someone will come and pick up router and refund money. But that never happened. Everytime I have to call you and waste my time. Now a days I am getting wrong SMS saying […]

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no response on my connection

Name of Complainant DUDIPALA SAI KIRAN REDDY
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

it has been 3 months since i am booking jio fiber connection but they are not giveing connection and no response from jio representative no response on my connection was last modified: September 4th, 2020 by Consumer Court

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Jio fiber installation not done after making payment

Name of Complainant Mrugesh kulkarni
Date of ComplaintAugust 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

jio fiber installation not done since 1 week . Sales prrson collected 3500 on 24th august later engineer came on 28 august gave setup box and router and had no knowledge of installation and left. I called more than 10 times on customer care number they just reschedule installation dates but no engineer visits nor […]

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Jio Fiber Reloaction

Name of Complainant R.Singh
Date of ComplaintAugust 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

As per Request Number SR0000122H2E ,Have asked to relocated my fiber connect in same society on 26Aug2020  was assured call  from engineer ,still there is no response .I have been following up on customer care 1800 896 9999(many a time call ss disconnect after keeping on hold for a long time) every day with no […]

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Complaint about jio fiber connection of set top box

Name of Complainant Garima Pandey
Date of ComplaintAugust 25, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was take connection of jio fiber on 11 aug. 2020 they connect wifi but not my set top box for tv. And now they were not recieving our call. Payment were done on 11th aug. What i hv to do. Complaint about jio fiber connection of set top box was last modified: August 25th, […]

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SECURITY DEPOSIT OF RS.4500 JIO FIBER

Name of Complainant ANKUSH MITTAL
Date of ComplaintAugust 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

DEAR SIR I HAVE APPLIED FOR REFUND OF JIO FIBER CONNECTION IN MARCH STILL REFUND IS NOT CREDIT IN MY ACCOUNT. I AGAIN CONTACT TO CUSTOMER CARE AND THEY ASKED ME TO MAIL BANK DETAILS. I SEND THEM DETAILS BUT STILL I CANT GET MY  MONEY TO MY ACCOUNT.   SECURITY DEPOSIT OF RS.4500 JIO […]

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FRAUD BY JIOFIBER ENGINEERS

Name of Complainant REHAN
Date of ComplaintAugust 20, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am jio fibber connection for almost last two months. This month on August 11 I faced a issue and my Internet connection stopped working. I raised a complaint and next day two engineers arrived at my door with a day delay in schedule. They looked after the problem but due to lack of cables […]

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