JIO FIBER

jio fiber has connectivity issue and refuses service even though they have taken payment and promised uninterrupted service for 6 months.

Posted on by Consumer Court
Name of Complainant Ganta Sireesh Paul Raj
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio Fiber internet issue : Have raised issue for loss of network connectivity SR000012EHJZ on 27th September. Have received no resolution or attempt from Jio. Frequently called their customer care which they have been promising quick resolution everyday but have now said they don’t have an engineer and I’ll have to wait for 2-4 days […]

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Jio fiber customer care fraud

Posted on by Consumer Court
Name of Complainant Naveen
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have registered for new connection on 09th September 2020 and they said connection will be installed within 3 days but that doesn’t happen still. Today i.e., 30th September 2020 I received a message saying my new connection is cancelled as per my request (I never called customer care and nobody bothered to call me […]

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Jio Fiber

Posted on by Consumer Court
Name of Complainant
Date of ComplaintSeptember 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken Jio fiber connection by paying Rs 1500/- on 26.09.2020 and was informed by the sales person Mr. Gaurav Dubey that installation will be done on 26.09.2020. However, no installation is done till date. Mr. Gaurav Dubey is not picking up his phone. Please beware of Jio salesman. Jio Fiber was last modified: […]

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Pathetic customer service

Posted on by Consumer Court
Name of Complainant Plabon Biswas
Date of ComplaintSeptember 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My complain id is SR000012DDCD registered on 24th & my issue still remains unresolved. Assigned engineers never turned up even after chasing behind via calls. Everyday it gets rescheduled due to no fault of mine. My deliverables are getting delayed as I am missing my office from past few days. Pathetic customer service was last […]

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Jio Fiber Connection refund issue

Posted on by Consumer Court
Name of Complainant Ikshvaku Modi
Date of ComplaintSeptember 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have applied for Jio fiber connection on 31th August, due to installation issues, I had to request for cancellation on 11th Sept 2020. In spite of cancellation, I have called the customer care multiple times to know the status of the refund of RS 3501.82, which I paid during the application using Paytm-UPI, […]

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Delay in installation of jio fiber

Posted on by Consumer Court
Name of Complainant Devam
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Almost daily I am registering complaints by calling jio coustomer care . My jio fiber hasn’t installed yet .It has been 7 days now .Please help in resolving the issue ASAP. Delay in installation of jio fiber was last modified: September 28th, 2020 by Consumer Court

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Regarding Refund from JIO FIBER

Posted on by Consumer Court
Name of Complainant Balwinder Singh
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Sir, Regarding my Jio Fiber Order No.: NO0000F321XQ that I have booked on 13th September 2020. After receiving calls from JIO Office for cancellation of my order (that I was not interested to cancel my order), No option found for installation and too much harassment from JIO FIBER TEAM, I have cancelled my order on […]

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Not Providing Service

Posted on by Consumer Court
Name of Complainant Aarchi Khandelwal
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have Registered in Jio Fiber For Wifi on 16-sept-2020 also give payment 1500 at the time of registration. but am not getting Jio fiber installation till now. Even the service provider/ sales person not picking up my call. I have payment receipt also for the same. Not Providing Service was last modified: September 28th, […]

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MY SR IS OPEN FROM THE MONTH JUNE 2020.

Posted on by Consumer Court
Name of Complainant DEEP JYOTI MAHANTA
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

TILL DATE MY DEVICE IS IDLE FROM 15-JUN-2020 . THE SR. NO. SR000011GBZ3 DTD.24-JUN2020 IS STILL OPEN. NO ANY SERVICE RECEIVED FROM JIO.  THE JIO HELP NO. 18008899444 IS ALSO NOT RESPONDING . MY SR IS OPEN FROM THE MONTH JUNE 2020. was last modified: September 28th, 2020 by Consumer Court

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Customer care

Posted on by Consumer Court
Name of Complainant Faizan Ahmad Hamdani
Date of ComplaintSeptember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

from yesterday I am not able to surf internet so i raised a complain after that they Scheduled an appointment for today so when I called them that the engineer didn’t came to solve the problem they themselves rescheduled my appointment without asking me. Customer care was last modified: September 27th, 2020 by Consumer Court

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