JIO FIBER

jio fiber

Name of Complainant hemant kumar
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

menen jio fiber lagwaya tha 6 month recharge b kr rakha hai abhi net nhi chal rha 7 din ho chuke h koi sunwai jio fiber wale nhi kr rhe hai roj khte h enggnieer visit krega abhi koi nhi aa rha hai mere recharge ka pesa b uhi ja rha hai jio fiber was […]

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Jio fiber engineer opening one port to other to solve others problem & creating problems to other

Name of Complainant Priyanka
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Engineer came for other party complain of jio fibre not working.they came and opened up our cable & inserted other party cable to it & left our cable open. They are so irresponsible & worst people that are making other people suffer. From now I m facing the problem. Jio fiber engineer opening one port […]

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Jio Fiber service provider not answering calls

Name of Complainant Tanushree Panja
Date of ComplaintJuly 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I got a new Jio Fiber connection two days back but ever since the activation I am facing slow internet speed and connectivity issues. I have been calling the jio person (Tanmoy) who took the payment from me and provided the connection. He had said if we face any issues with the service we can […]

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Jio Fiber uninstalled but device not picking up and amount not refunded

Name of Complainant Saleema Mohammed
Date of ComplaintJuly 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, I’m having jio fiber connection with registered mobile 9494769488, I have raised uninstallation on 28th of May 2022, it’s been more than a month and I have follow up with customer care 1st level, and appellate team 2nd level, but no one responding for anything.. whenever I gave a call and they simply […]

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I want to relocate jio ,till now problem not. Solved

Name of Complainant K b sahoo
Date of ComplaintJuly 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I want relocate,my address sv towers ,bhagat singh nagar ,kothapaleam,pin 530027 , visakhapatnam, no service it shows ,i called to customer care he told me to relocate near by address ,but it shows always documents failed ,give appointment of engineer ,same thing happen ,they are charging money I want to relocate jio ,till now problem […]

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Jio fiber not picking up device and refunding the amount

Name of Complainant Swathi
Date of ComplaintJuly 1, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I got the connection from Jio fiber over an year now I have cancelled subscription and asked to pick up set top box and it’s been more than 3 weeks they extending date that they will arrange the pick of device but no one calls. Every time I raise service request they resolve the ticket […]

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Amount debited twice but, recharge unsuccessful

Name of Complainant SrinivasaPrabhu
Date of ComplaintJune 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team , On 22 april 2022 i tried recharging my mobile from prepaid to post paid ,but the recharge failed.I have tried it 2 times. Both times it failed .but the amount of 706.82 has been debited from my account 2 times.please find attached my bank statement for reference showing that amount has been […]

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Pick up or router and refund

Name of Complainant Kamesh Arya
Date of ComplaintJune 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I installed a Jio fiber connection there after I cancelled it but according to their policy they give refund in 15 days but still after more than 20 days They didn’t even come to pickup my router, when they pick router they take bank details and the refund come in 7-8 days. I daily call […]

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JIO Fiber service is down for past 4 days. Escalated the issue but no response from JIO Fiber team

Name of Complainant Sai Hitesh Chandra Mada
Date of ComplaintJune 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On June 15th, My Jio Fiber internet services were down. I raised a service request and the next day Service Engineer said that Jio fiber services were removed at my place and asked me to “Cancel the 3 months internet subscription plan” as he cannot bring back the services. Later the next day, I escalated […]

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Waiting for Jio Fiber and it’s beed more that half of a month

Name of Complainant Mohammed Ayman
Date of ComplaintJune 18, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked jio fiber on 3rd of july and the they told ki Engineer will come today or tomorrow and install it. When the engineer came and told your nearby cassette is full so I talked to area head and he talked to them and told me that they don’t have enough wire to attach […]

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