JIO FIBER

Pick up or router and refund

Posted on by Consumer Court
Name of Complainant Kamesh Arya
Date of ComplaintJune 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I installed a Jio fiber connection there after I cancelled it but according to their policy they give refund in 15 days but still after more than 20 days They didn’t even come to pickup my router, when they pick router they take bank details and the refund come in 7-8 days. I daily call […]

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JIO Fiber service is down for past 4 days. Escalated the issue but no response from JIO Fiber team

Posted on by Consumer Court
Name of Complainant Sai Hitesh Chandra Mada
Date of ComplaintJune 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On June 15th, My Jio Fiber internet services were down. I raised a service request and the next day Service Engineer said that Jio fiber services were removed at my place and asked me to “Cancel the 3 months internet subscription plan” as he cannot bring back the services. Later the next day, I escalated […]

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Waiting for Jio Fiber and it’s beed more that half of a month

Posted on by Consumer Court
Name of Complainant Mohammed Ayman
Date of ComplaintJune 18, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked jio fiber on 3rd of july and the they told ki Engineer will come today or tomorrow and install it. When the engineer came and told your nearby cassette is full so I talked to area head and he talked to them and told me that they don’t have enough wire to attach […]

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Last 24hrs my jio fiber is. Ot working

Posted on by Consumer Court
Name of Complainant Nitish
Date of ComplaintJune 18, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Tried calling your service agent 59 times, no response. Do hell with your network, refund my amount. So that i can switch to other better network. I feel like i am in hell using your services. Dont even want to write regards and thanks. Hell, do something or refund Last 24hrs my jio fiber is. […]

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Jio Fiber Relocate option is not working

Posted on by Consumer Court
Name of Complainant Theenan D
Date of ComplaintJune 13, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have relocated my House. Hence I have request in app and website for relocate. Error Hits like Something went wrong Jio Fiber Relocate option is not working was last modified: June 13th, 2022 by Consumer Court

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JIO FIBER CONNECTION PAID IN ADVANCE RS.5306/- CANCELLED ON THE SAME DAY, REFUND THEY ARE NOT GIVING

Posted on by Consumer Court
Name of Complainant RAMAKRISHNA JANMPANI
Date of ComplaintJune 9, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I had taken JIO fiber connection on 4th May 2022 evening 7.30 pm by paying Rs.5306 /- subscription Rs.1499/- plan @3 months = Rs.4497 + GST 18% Rs.809= Total Paid Rs.5306/- paid using phone pay mode , that comes along with modem and all devices free with this plan . Effectively i have paid for […]

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Jio Fiber wrong recharge reversal

Posted on by Consumer Court
Name of Complainant Kiran Bhatia
Date of ComplaintJune 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I did a Jio Fiber wrong recharge of 1412 instead of 3400, I called the support, but they say my 1412 is a waste and cannot be adjusted. Jio Fiber wrong recharge reversal was last modified: June 9th, 2022 by Consumer Court

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Disappointment and frustration in device recovery

Posted on by Consumer Court
Name of Complainant HIMACHANDAR BABU
Date of ComplaintJune 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Assuming that the Jio care service is good, I have opted and took the package. Though the service was uninterrupted 99%, I had faced technical difficulties which were somewhat resolved. However the trouble started when I had to discontinue the services as I have come to the UK. The engineers who were scheduled(check schedule below) […]

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No service engineer has attended the request

Posted on by Consumer Court
Name of Complainant USB
Date of ComplaintJune 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Facing jio fiber router & internet connectivity issues since 5days. No service engineer has approached to resolve issue. Very bad & worst service, called customer service multiple times but they have not taken it as priority. Will switch to other service provider No service engineer has attended the request was last modified: June 6th, 2022 […]

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Jio Service is not as per their commitment

Posted on by Consumer Court
Name of Complainant Raj Kumar Jena
Date of ComplaintJune 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, JIO Telemarketing Person pursued me to change my plan with additional cost for some more service. I paid the money however Its been 3 days gone they are yet to provide me with service. Also, without service they are generating bill. FYI, JIO yet to close their service request for modem change is SR00001BBZD7.. […]

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