JIO FIBER

Service not provided even after full payment

Posted on by Consumer Court
Name of Complainant Jamila Nair
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

My first complaint was that Netflix app was not working for the last 3 months after paying for it. But now, from 7th July, no OTT app is working. Complained repeatedly with no response. Jio takes the complaint and after a day marks it as resolved. Want refund of services not provided. Service not provided […]

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Jio fiber 30 days free trial installed at my rented home. Jio fiber device service ID. 299257460646. Almost 5-6 months have gone after the purchase from the Jio Fiber team. Nobody pickup the Jio device & the money has not been returned.

Posted on by Consumer Court
Name of Complainant Kiran Kishwaha
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

E-203, Avadh Residency 4, Chhani, Vadodara -391740, Gujarat Jio fiber 30 days free trial installed at my rented home. Jio fiber device service ID. 299257460646. Almost 5-6 months have gone after the purchase from the Jio Fiber team. Nobody pickup the Jio device & the money has not been returned. was last modified: July 11th, […]

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Jio fiber set top box not installed

Posted on by Consumer Court
Name of Complainant Vikram bakshi
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir from last 5 days i continously follow up regarding my service request for set top box installation i paid on same day but after 5 days they still harassing me making fake promises and every day reshedulling the installation process , still no help i am getting and they are not responding after […]

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Jio Fiber Reallocation

Posted on by Consumer Court
Name of Complainant Nitin Tyagi
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam I have submitted request for Reallocation of Jio fiber. But due to pathetic Service support by Jio that is not done yet despite doing calls several times and submitting request in the jio application. When service executive visits, they offer me new installation and not doing the reallocation. They says port is not […]

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Jio Fiber uninstalling pending even after multiple customer care complaints

Posted on by Consumer Court
Name of Complainant avaneesh sandupatla
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

June month I raised a uninstalling request with jio fiber. They said with in 1 week somebody will come for device pick up.initially I was communicated the appointment date is 29th Jun, later rescheduled to 1st, then 2nd , now they r saying 8th July. My CO no is CO0000NC7MQT. They even denaid to provide […]

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Network issues

Posted on by Consumer Court
Name of Complainant Dheyaneswaran
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Its third time I am getting this problem in 2 months. From Last Two month once I recharge after that 2 days network issue has been happing. And waste service there are not telling proper information and after some time there are not picking the call Network issues was last modified: July 8th, 2022 by […]

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POOR INTERNET CONNECTION RELATED SERVICES

Posted on by Consumer Court
Name of Complainant HARIPRASAD
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They have application to raise request, on the app they provide you date and time where technical person will visit us however this is mere a lie they never contact you on the given date and time. We keep calling contact center to help us but they also fail to do so. They keep promising […]

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Refund not Initiated

Posted on by Consumer Court
Name of Complainant Shahaan Azad
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Service provider, I am SHAHAAN AZAD, I Submitted your device to your Engineer on 8th of May 2022, That time I got a message that My refund will be processed & it will be credited within 14 working days, but still not credited on my account.. Mention screenshot i am sending you which got […]

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Poor customer service

Posted on by Consumer Court
Name of Complainant Niharika Chouhan
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have been using Jio fiber broad band for quite a few years now. Every time there is problem with the internet connection Jio fiber have failed to provide services on time which has led us in monetary loss, study loss. 1. They have application to raise request, on the app they provide you date […]

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Poor customer service

Posted on by Consumer Court
Name of Complainant Niharika Chouhan
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have been using Jio fiber broad band for quite a few years now. Every time there is problem with the internet connection Jio fiber have failed to provide services on time which has led us in monetary loss, study loss. 1. They have application to raise request, on the app they provide you date […]

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