JIO FIBER

Jio Fiber Reallocation

Posted on by Consumer Court
Name of Complainant Nitin Tyagi
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam I have submitted request for Reallocation of Jio fiber. But due to pathetic Service support by Jio that is not done yet despite doing calls several times and submitting request in the jio application. When service executive visits, they offer me new installation and not doing the reallocation. They says port is not […]

Read More...

Jio Fiber uninstalling pending even after multiple customer care complaints

Posted on by Consumer Court
Name of Complainant avaneesh sandupatla
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

June month I raised a uninstalling request with jio fiber. They said with in 1 week somebody will come for device pick up.initially I was communicated the appointment date is 29th Jun, later rescheduled to 1st, then 2nd , now they r saying 8th July. My CO no is CO0000NC7MQT. They even denaid to provide […]

Read More...

Network issues

Posted on by Consumer Court
Name of Complainant Dheyaneswaran
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Its third time I am getting this problem in 2 months. From Last Two month once I recharge after that 2 days network issue has been happing. And waste service there are not telling proper information and after some time there are not picking the call Network issues was last modified: July 8th, 2022 by […]

Read More...

POOR INTERNET CONNECTION RELATED SERVICES

Posted on by Consumer Court
Name of Complainant HARIPRASAD
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They have application to raise request, on the app they provide you date and time where technical person will visit us however this is mere a lie they never contact you on the given date and time. We keep calling contact center to help us but they also fail to do so. They keep promising […]

Read More...

Refund not Initiated

Posted on by Consumer Court
Name of Complainant Shahaan Azad
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Service provider, I am SHAHAAN AZAD, I Submitted your device to your Engineer on 8th of May 2022, That time I got a message that My refund will be processed & it will be credited within 14 working days, but still not credited on my account.. Mention screenshot i am sending you which got […]

Read More...

Poor customer service

Posted on by Consumer Court
Name of Complainant Niharika Chouhan
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have been using Jio fiber broad band for quite a few years now. Every time there is problem with the internet connection Jio fiber have failed to provide services on time which has led us in monetary loss, study loss. 1. They have application to raise request, on the app they provide you date […]

Read More...

Poor customer service

Posted on by Consumer Court
Name of Complainant Niharika Chouhan
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have been using Jio fiber broad band for quite a few years now. Every time there is problem with the internet connection Jio fiber have failed to provide services on time which has led us in monetary loss, study loss. 1. They have application to raise request, on the app they provide you date […]

Read More...

JIOFIBER is not working since 1 week and your sales person has been suggesting change the connection which I have done 3 times.

Posted on by Consumer Court
Name of Complainant Arunkumar
Date of ComplaintJuly 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I switched from other internet services to JIO FIBER  considering its Brand image and quality assured by the JioTeam. It is all false and the JIO Sales team is cheating people. If there is any  issue with your internet they have forced me to go for a new connection and cancel the first connection. I never […]

Read More...

Jio Fiber device is picked up and refund is not credited (2 months over till now)

Posted on by Consumer Court
Name of Complainant Lokesh B
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, I took a connection of Jio Fiber on March 25 2022(Prepaid service), and on April 23, Jio agent came to my home and asked me to discontinue prepaid service and opt for post pain service. he assured that 2500 refund will be credited(1 month suscription is not completedas it is trail period). SO […]

Read More...

Jio Fiber uninstalled but device not picking up and amount not refunded

Posted on by Consumer Court
Name of Complainant Jaya Harsha Vardhan DS
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have installed Jio fiber prepaid connection, after cancellation, Jio fiber team said they will pick the device and refund the money. From past 2 months, I am following up with the jio team, everytime they said we have assigned engineer but no one came and pick the device and no refund as well. Jio […]

Read More...