JIO FIBER

Jio fiber complain

Posted on by Consumer Court
Name of Complainant Monika gupta
Date of ComplaintSeptember 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, We applied for a internet connection for jio fiber at Udaipur on 25th September.now they come up with that in your area.. this is not possible.. But one salesman visited at our place and saying that it is possible but network team is not responded on this exactly .. Here is the details […]

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Complaint about refund not processed for connection Order Number CO0000O4SGSV

Posted on by Consumer Court
Name of Complainant hemant upadhyay
Date of ComplaintSeptember 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have requested my jio fiber termination on 29july 2022.. your representative came and terminated my connection and install new connection to other tenet but still I have not received my refund of 2000Inr. I am very disappointed with your service and refund process. its being 1month still you have refunded my money. Thanks […]

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Mental and financial harassment by Jio Fiber

Posted on by Consumer Court
Name of Complainant Sanchit Goyal
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I got a 6 month plan from jio fiber and paid up 4240.92 upfront and got a month bonus for a total of 7 months. I was promised a reliable internet connection, landline service and digital entertainment in 4k. I asked if at any point I wanted to pause the connection the sales guy assured […]

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Jio Fiber with Internet connection

Posted on by Consumer Court
Name of Complainant Kumar
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Took Jio fiber 4k STB and router on 1st September 2022 by paying 3 months advance about 5,300 rupees. Clarity of the channels was so dull and faded out in colors. Jio technicians came and tried but they couldn’t do any thing. Some of Etv channels are not there in Jio. Remote operation is also […]

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Refund not issue even after 1 month of disconnection

Posted on by Consumer Court
Name of Complainant Rajeev Bansal
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had installed a Jio Fiber connection on 6th Aug 2022 on conditions that if i cancel my subscription within one month i will get full refund without any charge. Then i wanted to change my internet plan but they denied that you can only cancel the connection and get a new connection. So i […]

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Jio fiber device pickup after it’s been cancelled

Posted on by Consumer Court
Name of Complainant ABC
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have applied for jio fiber cancellation on 23rd August 2022. There was no information regarding device pickup once the cancellation was done. I started calling customer care regarding this issue daily and they used to create new complaints and tell me wait for 2 days …after 2 days that issue will be closed and […]

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Jio Fiber Connection Not Working

Posted on by Consumer Court
Name of Complainant Azeezullah
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using Jio Fiber connection for the past 2 years. On 16th of September 2022, internet stopped working and only Red light is blinking in router. Raised a Service request (SR00001DXGDN) on same day and they scheduled Engineer visit on 18th Sep, 19th Sep, 20th Sep, 21st Sep, 22nd Sep and 23rd Sep but […]

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Fraud by My jio app and withdrawn 40000

Posted on by Consumer Court
Name of Complainant SM
Date of ComplaintSeptember 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I wish to raise a complaint against jio fibre. Even I talked to jio fibre customer person regarding the same, complaint number is: MR00013SQ2NP I was caught in fraud. I took the connection with Mr Munaf shaikh on (8320897366) with false promises. I took the connection and called him the next day to connect my […]

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Jio Support misguiding customers

Posted on by Consumer Court
Name of Complainant Sheikh Abdul Khayyum
Date of ComplaintSeptember 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had done an yearly recharge in April’ 22. In Sep, I wanted to suspend my connection for 3 months and resume it. Jio support informed me that they don’t support ‘Suspend and resume’. I asked them what options were there, they suggested that I cancel the connection. They never informed me that there would […]

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Internet not working

Posted on by Consumer Court
Name of Complainant Arun
Date of ComplaintSeptember 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using Jio Fiber connection for last 10 months. On 14th of September 2022, internet stopped working and only Red light is blinking in router. Raised a Service request (SR00001DVNKX) on same day and they scheduled Engineer visit on 16th Sep, but no one visited. I called Customer care (1800 896 9999) again on […]

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