JIO FIBER

Jio fiber

Posted on by Consumer Court
Name of Complainant Rocky Mark Dcruze
Date of ComplaintNovember 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s been a month day and day out after they changed the router wifi keeps disconnecting itself and reconnects by itself which also hampers my work. Keep telling them the issue but they can’t find the issue and then they blame it on us. No one seems to help us at all. Jio fiber was […]

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Took Prepaid connection yet generating bills on monthly basis and not making any refund

Posted on by Consumer Court
Name of Complainant Thirupathi
Date of ComplaintNovember 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I took jio fiber connection on Aug 1 2022. I took prepaid connection for Rs.5306 on Aug 3 2022. After completing a month, I received a bill of Rs.456. I shocked to see the bill. So I asked my connection person named Manjunath, her said to contact costumer care. I contacted costumer care, they […]

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Incorrect Billing

Posted on by Consumer Court
Name of Complainant VIJAY CHAURASIA
Date of ComplaintNovember 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

For October billing I still have Amazon prime membership charges showing that was already unsubscribed/deactivated after 1-year subscription. I even called customer support multiple times to remove these charges but no action is been taken yet. Incorrect Billing was last modified: November 22nd, 2022 by Consumer Court

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service interruption

Posted on by Consumer Court
Name of Complainant Kalpesh
Date of ComplaintNovember 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Service interrupted 4 time in 1 month but Jio fiber not get rebet or service extension. Service interrupted on below dated From 16-10-2022 to 19-10-2022 19-10-2022 on 11:28 Pm 06-11-2022 09:24 Pm 10-11-2022 04:38 Pm Call from customer care for due bill. I told for service extension or due amount Rebet. CC Executive Billing Team […]

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Internet connection and problem in viewing OTT channels

Posted on by Consumer Court
Name of Complainant Tushar Kanta Sahoo
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have Jio fiber connection for more than 2 years. From October 24, 2022 onwards, I am facing net connection as well as issue in viewing the OTT channels, those are part of my packages (999 plan). I’m following of with jiofiber customer care however no resolution provided yet. Jio engineer visited two times, […]

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No Internet Service

Posted on by Consumer Court
Name of Complainant Tejas B Shah
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

There has been no internet service provided by JIO Fiber since November 1, 2022. Today is November 9, 2022 md there has been no resolution. The employees of JIO have not even visited the place of concern. I have been complaining everyday and I just receive a message that their engineer will visit the location […]

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Jio is following shady billing practices

Posted on by Consumer Court
Name of Complainant Ishan saraswat
Date of ComplaintNovember 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I took jio connection 6 months back which ended on 20th sep. Then on 7th i paid 750 via gpay but jio didnt give me an invoice for 750 but for 450. Currently this difference is not reflected anywhere in jio app and they refuse to acknowledge that they have some issues. When I said […]

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Jio fiber refund issue

Posted on by Consumer Court
Name of Complainant Ramanjineyulu
Date of ComplaintNovember 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raised jio fiber cancellation request on Aug4th 2022 due location change i went personally to jio store Kukatpally and submitted the devices on Aug10 2022. When ask the status multiple times with customer care they said device is not submitted. Till shows status is work in progress of my work order. When i […]

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Digging the ground for cable

Posted on by Consumer Court
Name of Complainant Byamma
Date of ComplaintOctober 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio contractor mr narsimha has digged the ground for fiber cable wire connection just beside our house compound for what we are facing dirty water which is entering into our taps n not stopping at all pipe they have cutted inside n chamber is also blocked.though we have infrmed to sought out this prblm since […]

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After for 3 months in advance Jio fibre is not even installed

Posted on by Consumer Court
Name of Complainant ANUPAM DUTTA
Date of ComplaintOctober 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have made an advance (before 4 weeks) payment of Rs Rs3300 for Jio fibre post paid.It was promised that with 48 hours ( maximum) it will be installed.But even after calling 55 times, pinging 36 times and 18 emails no one come for installation. I have to my mobile recharge for data on top […]

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