IRCTC

refund amount got stuck at payment gateway from 5 months

Name of Complainant Kaustubh Singh
Date of ComplaintOctober 21, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I cancelled my booked train ticket on irctc pnr 2262628952  and was willing to get refund after some days i got a mail from irctc that refund has been processed but it was not credited in my account. I called IRCTC customer care and talked to senior officer , he told me that my payment […]

Read More...

Refund issue

Name of Complainant Nellore Venkatesh
Date of ComplaintOctober 10, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

My pnr no -4507918986, the train was started from kadapa(HX) on 3rd aug 2019 and it has to reach Mumbai on 4 th Aug 2019 morning 6am but unfortunately it was diverted and cancelled at kopargaon station they left us at the station I filed tdr but the tdr was repudiated the reason that you […]

Read More...

IRCTC E CATERING

Name of Complainant Debasish Dey Bhowmick
Date of ComplaintOctober 5, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I am traveling in tr. No.20822 pnr 6631540979 with my family and child .. ordered twice payment deducted twice from bank through IRCTC app . First I ordered at SRC delivery scheduled at KGP nothing delivered I complained and got feedback no.31308297 again ordered and delivery schedule was at Tatanagar ..payment deducted as usual and […]

Read More...

IRCTC Not refunding money

Name of Complainant PRIYANSHU ANAND
Date of ComplaintAugust 30, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I PRIYANSHU ANAND BOOKED TICKET IN SUVIDHA EXPRESS FROM PATNA TO CSTM. TRAIN HAS BEEN PARTIALLY CANCELLED FROM CHEOKI JUNCTION AND RETURN BACK FROM CHEOKI TO PATNA. ON SAME DAY AT CHEOKI JUNCTION AFTER ENQUIRY THEY TOLD US ONLINE TICKET WILL CANCELLED AUTOMATICALLY AND REFUND WILL BE CREDITED IN YOUR ACCOUNT. AFTER THAT I WAS […]

Read More...

Against IRCTC for refund of Ticket Deposit Receipt in the event of cancellation of train by railways and vague reply by officials regarding the same.

Name of Complainant Aleena Babu Panadan
Date of ComplaintAugust 21, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Train Name- LTT GARIB RATH(12202) From- THRISUR(TCR) To- THANE(TNA) PNR No- 4161761805 the journey which was informed to me as cancelled by IRCTC twice. Scheduled departure of my journey was 2:02 pm from TCR. Later on by 4:16 pm on date of journey I received another notification from IRCTC stating that my journey is partially […]

Read More...

Refund not received for Cancelled Tickit -PNR Number: 8505551261 Ticket Id:-4414059

Name of Complainant Rajesh Ghanekar
Date of ComplaintAugust 5, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

we yet not received the cancellation amount for the below-mentioned ticket cancellation. PNR Number: 8505551261 Transaction ID: 100001802951761 Train Number/Name: 10103 / MANDOVI EXPRESS after several emails and calls we yet to receive any positive response from IRCTC Refund not received for Cancelled Tickit -PNR Number: 8505551261 Ticket Id:-4414059 was last modified: August 5th, 2019 by Consumer Court

Read More...

Refund for transaction 921311713303

Name of Complainant Rahul kumar
Date of ComplaintAugust 1, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

As my transaction was not proceed and I pay through my debit card. But after few minutes I got notification from irctc that my payment was successful. I ask to railway counter they told that ur ticket is printed on ur debit card payment not on bhim upi payment request. So you need to rise […]

Read More...

Delibrated error in Boooking and Cancellation Charge to Consumers by IRCTC

Name of Complainant Dhananjay Singh
Date of ComplaintJuly 30, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

SIr, I have Booked a Ticket of my Parents on 24th July giving Lower Birth and same coach Preference for the Date of 13th October 2019 as they both are senior Citizens (PNR- 8621907907). I got one side lower and One Middle Birth allotted for them for which My Father was not happy. I immediately […]

Read More...