Indian railways

Railway refund rules and policies

Posted on by Consumer Court
Name of Complainant Aman kumar
Date of ComplaintJune 10, 2024
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I had booked a tatkal ticket by irctc app. I have seen 3 issues with that which makes the people hopeless and trying to scam with the people. It was not a first time. 1. While booking a ticket the server is being intentionally kept in jammed so that more reservation can be made (waiting […]

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Delayed Refund for TDR – Indian Railways

Posted on by Consumer Court
Name of Complainant Shirsha Das
Date of ComplaintMay 4, 2024
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I had booked a Delhi to Kolkata train PnR 2406300946 for 13-01-2024 but since the train was delayed by over 3 hours I did not travel and filed for TDR that day itself. It has been over 3 months and I have not yet received the refund but the status shows that the refund is […]

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Refund not credited from railways

Posted on by Consumer Court
Name of Complainant Anshad R
Date of ComplaintMarch 10, 2024
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

On 17th February I was trying to book a ticket from Kollam station to Kozhickode by UPI payment of amount of Rs 1900 was deducted from my account but , it was shown as payment failure in the Railway system as said by the ticket booking person. It was informed that I would get the […]

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My TDR rejected without any reason

Posted on by Consumer Court
Name of Complainant Narayan singh
Date of ComplaintFebruary 9, 2024
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

My TDR for PNR no. 6229222522 is rejected while I did not travel on this ticket My TDR rejected without any reason was last modified: February 9th, 2024 by Consumer Court

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Complaint against Rejection of TDR against PNR No 6323772937

Posted on by Consumer Court
Name of Complainant Sekh Yasin
Date of ComplaintSeptember 6, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I Sekh Yasin have filled TDR against PNR No 6323772937 on 26/09/2023 in the evening as my train( Kulik Express 13053, Boarding station Barddhaman, Boarding time 27/08/2023 at 10:53 am) had declared as diverted train on that day. They had sent me the reason for repudiate TDR as ” EDR has been Fed against the […]

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Not got refund by Indian railways

Posted on by Consumer Court
Name of Complainant Chandan kumar giri
Date of ComplaintAugust 27, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

For Booking a ticket i had payed ₹345 on Chhapra Railway Station ticket counter via paytm but the payment processing was not done by the IRCTC site. The money had been deducted but not received any refund. Payment was done on 17 July 2023, and still the refund not received. Ref ID (UPI) : 319852606342 […]

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TDR filed upto 4 hour before departure of train but TDR was repudiated

Posted on by Consumer Court
Name of Complainant A k pandey
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Sir,i travelled by train 17480 , vide PNR no. 4150993670, on 10 july23 from Vijayawada to Puri .train schedule departure from puri was at 1830 hrs and I’ve 1540 hrs as train was late connecting train was missing so I filed tdr but got rejected.stating reason ticket not surrendered upto 4 hr before departure.whereas I’ve […]

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Money deducted from my account but not added successfully in uts app

Posted on by Consumer Court
Name of Complainant Saravanakumar S
Date of ComplaintAugust 24, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have tried to add money in R-wallet of UTS app and money got deducted from my bank account but not added successfully in R-wallet of UTS app Money deducted from my account but not added successfully in uts app was last modified: August 24th, 2023 by Consumer Court

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Train was late more than 3 hours, still my TDT rejected

Posted on by Consumer Court
Name of Complainant Chandra Prakash Saini
Date of ComplaintAugust 23, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have booked ticket from Mathura to Jaipur on 19th August 2023 in train no. 19616 Kavi Guru express. Train was running late more than 4 hours so I filed TDR but my TDR request rejected. Kindly help me to get my refund. Train was late more than 3 hours, still my TDT rejected was […]

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Amount Deducted, but ticket not generated

Posted on by Consumer Court
Name of Complainant Abdul Jaleel D
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have booked ticket through UTS mobile App from Erode(ED) station to Katpadi (KPD) Station, Amount has deducted from my account, but ticket not generated, transaction history also not showing. Amount Deducted, but ticket not generated was last modified: August 15th, 2023 by Consumer Court

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