Refund not credited from railways

Name of Complainant Anshad R
Date of ComplaintMarch 10, 2024
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Anshad R:

On 17th February I was trying to book a ticket from Kollam station to Kozhickode by UPI payment of amount of Rs 1900 was deducted from my account but , it was shown as payment failure in the Railway system as said by the ticket booking person. It was informed that I would get the money back within 14 days . But it’s already more than 22 days today.and I haven’t received the money yet to my bank account .
So please take necessary actions to get back my money deducted from my account asap.
(Nb:-Attaching the screenshot of money deducted)
Upi id : anshadanafna@oksbi

Image Uploaded by Anshad R:

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