Not got refund by Indian railways

Name of Complainant Chandan kumar giri
Date of ComplaintAugust 27, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Chandan kumar giri:

For Booking a ticket i had payed ₹345 on Chhapra Railway Station ticket counter via paytm but the payment processing was not done by the IRCTC site. The money had been deducted but not received any refund. Payment was done on 17 July 2023, and still the refund not received.
Ref ID (UPI) : 319852606342

Image Uploaded by Chandan kumar giri:

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