Hathway

Internet connection problem but Hathway never resolved the issue in 15days

Posted on by Consumer Court
Name of Complainant Harish Kumar V
Date of ComplaintApril 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have paid 2,200 rs as part of my bill cycle 0n 15 th april. Since then I couldn’t able to connect to the internet and I didn’t even used single byte of Internet. Every time when I called the customer care they said the issue will be resolved  by EOD but it’s been more than […]

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Hathway wifi is not working from last 10 days

Posted on by Consumer Court
Name of Complainant JANMEJAY MOHANTY
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Sir/Mam, This is JANMEJAY MOHANTY from Hyderabad. Sir my hathway wifi is not working from 10 days and complaint on very first day but no reply on that side so I call on customer care and they said you just restart your wifi and it will be working but nothing can happen and they […]

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Transaction done Rs 2300/- dated 13/02/2019 With Paytm – UPI, and amount deducted from the bank account but payment not get by Hathway Co.

Posted on by Consumer Court
Name of Complainant SHREEPAD AVINASH RASKAR
Date of ComplaintMarch 1, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I was done transaction dated 13/02/2019 – Rs 2300/-  to Hathway throw Paytm – UPI,  Payment Ref ID 11709340421550045783,  UPI Ref ID 90443760562. Payment successfully done and amount deduct from the  bank account, but Hathway did not get this payment.please resolve my query  and  refund the same Amount rs 2300/- successful transaction screenshot attached.      […]

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Internet service provider not acknowledging payment

Posted on by Consumer Court
Name of Complainant Sumit Kumar
Date of ComplaintDecember 26, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I transferred amount through Hathway app online using UPI and money got deducted. After multiple complaints no resolution has been provided. Money has got deducted from my account and it also shows that it’s been sent to Hathway account.   Please find attached details for same. Internet service provider not acknowledging payment was last modified: […]

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Hathway Complaint: Non refund of Advance payment, after disconnection of poor broadband service [RESOLVED]

Posted on by Consumer Court
Name of Complainant Dhilasu Sadi Reddy
Date of ComplaintAugust 7, 2017
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had taken connection on 31st July, with an offer of Advance payment of 3 months (Rs 3540) and Wifi Router free. I had taken plan of 50 mbps speed. Since getting connection till date I have never received more than 4 mbps speed. Even after numerous calls the speed issue was never rectified. The […]

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