Goibibo

Issuing Credit Voucher Insted of Credit amount to Bank Account

Name of Complainant SANJAY KUMAR DAS
Date of ComplaintMay 9, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My flight has canceled due to COVID-19 and the airline mentioned that the refund amount will be credited to the original payment method(bank account). But now GOIBIBO issue me a credit voucher instead of credit the refund amount to my bank account. In this situation to service, I need the money and the credit voucher […]

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cyber crime fraud case by goibibo

Name of Complainant PRIYANKA BHATTACHARYA
Date of ComplaintApril 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked a hotel room from goibibo for 20th march,2020 on 16th march, 2020. when I approach to pay the amount the date was showing 20th march, 2020 but when I completed the payment the date changed into 16th march, 2020. Then I inform to goibibo team that issue but they told me that is […]

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Goibibo doesn’t provide my refund of cancel train ticket

Name of Complainant Shashikant Singh
Date of ComplaintJanuary 27, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked my train ticket but train is suddenly cancelled on that day and i apply for cancel and cancel is approved and they are not giving my refund. Goibibo doesn’t provide my refund of cancel train ticket was last modified: January 27th, 2020 by Consumer Court

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Booked a hotel before only through goibibo

Name of Complainant Pradeep Kumar
Date of ComplaintJanuary 24, 2020
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir/madam, This is pradeep Kumar, yesterday I booked a hotel at the time of 7:24pm dated on (23/012020) through goibibo they accepted my booking they have taken my payment also and they confirmed me a hotel at nellore.we reached hotel at early morning 2:00 AM (24/01/2020),we are show the booking id I ask for […]

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I didn’t recieve my refund for ticket cancellation

Name of Complainant Suruj saikia
Date of ComplaintJanuary 5, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have cancelled my tickets from Tinsukia to Visakhapatnam but unfortunately i didn’t recieve any refund yet.. its been now more than 15days.. I didn’t recieve my refund for ticket cancellation was last modified: January 5th, 2020 by Consumer Court

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Issue with my flight booked through Goibibo

Name of Complainant Ritu Singh
Date of ComplaintNovember 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Forum, I booked a flight with the GoIbibo site. It is a Domestic Flight that has an International Flight connection. As per advice from the Airlines, I am supposed to report to my international flight 3 hrs prior. I booked the tickets accordingly. Recently, they have sent an email which states the connection time […]

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Goibibo Complaint: Hotel Denied Booking

Name of Complainant Mukesh Suryawanshi
Date of ComplaintJuly 27, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, Please note we book in advance with full payment on 8th May 2019 hotel Tourist Nest in old Manali for 2night and 3days check-in date 3rd June 2019 for 5 member with 2 rooms from goibibo. We also received confirmation of booking from goibibo. But once we reach hotel for check-in on 3rd […]

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Complaint against not giving check in to the unmarried couple

Name of Complainant Udaykumar mateti
Date of ComplaintFebruary 17, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello this is udaykumar , i have made booking the hotel through goibibo application which is stated that couple friendly, and I booked accordingly and after booking i didn’t get check in for couple…checkin has given only for me not for my belonging person…and i informed to the goibibo customer care but they didn’t responded […]

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Goibibo not refunding my money

Name of Complainant Krishna Sharma
Date of ComplaintDecember 27, 2018
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I booked Air Canada flight using @goibibo from NYC to Mumbai. I won’t be able to travel using this flight. Air Canada is willing to provide me refund in terms of AirCanada Credit. But they say they can only refund is to Goibibo since flight was booked from this agency. I have called Goibibo 8-9 […]

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Hotel Vacation

Name of Complainant NITESH SOMANI
Date of ComplaintDecember 25, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i have a complaint against the online hotel booking site named goibibo and the hotel vacation in jaipur. when we reached the hotel for checkin the manager refused to give room to us and he showed fake checkin and checkout on online site. we pay the amount in advance. he misbehave with us. please help […]

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