Flo mattress

Delayed Delivery and No Customer Support Response. Flo Mattress.

Posted on by Consumer Court
Name of Complainant Preetam M
Date of ComplaintNovember 2, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Ordered a mattress from Flo Mattress on 13th October. It’s been over 20 days I have not received the product yet. There is no reply to any mails or customer support number. No update on the order. Delayed Delivery and No Customer Support Response. Flo Mattress. was last modified: November 2nd, 2023 by Consumer Court

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Order delayed no customer support from company

Posted on by Consumer Court
Name of Complainant Habeeb qazi
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have order 4 pillows one king size bed and one king size mattress from flo mattress company pillows are delivered but bed and mattress not delivered yet it has been 20 days no one taking complaint from customer service my order I’d is 1509113839FLOPESO Order delayed no customer support from company was last modified: […]

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Flo mattress not returned and refund mattress

Posted on by Consumer Court
Name of Complainant Shakti Singh
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

मैंने Flo mattress से एक मैट्रेस खरीदा है जो मुझे रविवार 22 अक्टूबर 2023 को प्राप्त हुआ था मगर मुझे पसंद नही आया अब मैं उसको वापस करके अपना 12458 रुपया का भुगतान प्राप्त करना चाहता हूं मगर फ्लो मैट्रेस की तरफ से न कस्टमर केयर से कोई बात हो रही और न ही ईमेल […]

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Not refund payment by Flo mattress.

Posted on by Consumer Court
Name of Complainant Raj kumar srivastava
Date of ComplaintOctober 3, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had order a flo orthopedic mattress on dated 15 sep’23 order no is but during confirmation call flo customer care said that they are not able to send mattress of that measurment & after my concern they cancelled my order on 15 sep’ 23 They told me that your payment will refund in 4 […]

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Material not yet Delivered

Posted on by Consumer Court
Name of Complainant MOHAMMED SHERIEF ASHIK
Date of ComplaintAugust 22, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Mattress ordered on Flo mattress company through their website. There is no update & customer care response. Material not yet Delivered was last modified: August 22nd, 2023 by Consumer Court

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Refund not issued by FLO

Posted on by Consumer Court
Name of Complainant Manigandan RH
Date of ComplaintAugust 20, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have ordered a mattress from flo order number 88943. As the mattress is not upto the mark, i returned it as per their policy and their delivery partner took the mattress from my house and delivered to flo. They didn’t inform me about anything about the refund. I am following with them for the […]

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Wrong product delivered

Posted on by Consumer Court
Name of Complainant Rahul Jindal
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered mattresses for my bed from flo mattress, but they delivered wrong size,After raising the complaint,they took it back.its been around 5 months now,neither they are delivering the correct product,nor the initiating the refund Wrong product delivered was last modified: July 19th, 2023 by Consumer Court

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Poor D2C brand .

Posted on by Consumer Court
Name of Complainant Pruthviraj
Date of ComplaintJuly 18, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Since last 2 week am waiting for my product. Since I had paid for this order why i didnt get any update regarding my order. You guys are so pathetic and your logistics partner Xpressbees also poor than you guys. Flo mattress you shut down your business if you don’t have customer centricity Poor D2C […]

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Picked up for exchange but delivery yet

Posted on by Consumer Court
Name of Complainant Ishan Saini
Date of ComplaintJune 28, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have purchased a mattress of 72*70*6 inch for approx 12 thousand rupees. But I got wrong product of 1*1 inch small mattress. When I raised the issue, one person said what is the big deal if you get only 1 inch small product After a month mattress is picked up and now it’s more […]

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Replacement of the mattress for wrong size.

Posted on by Consumer Court
Name of Complainant SAMIRAN KUILA
Date of ComplaintJune 12, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Flj mattress team is not picking up the mattress which is of wrong size provided to me, called to customer care n number of times but no update from there side, only get that replacement team shall call back that’s it. Need to get the replacement otherwise very difficult to sleep. Replacement of the mattress […]

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