| Name of Complainant | Sushanta Paul |
| Date of Complaint | April 19, 2026 |
| Name(s) of companies complained against | Flo mattress |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
I ordered a mattress on 8 April,2026. They show 13 April delivery. But i don’t get it till now. It is yet not dispatched Flo mattress not delivered was last modified: April 19th, 2026 by Consumer Court
Read More...| Name of Complainant | N Hari Prasad |
| Date of Complaint | February 3, 2026 |
| Name(s) of companies complained against | Flo mattress |
| Category of complaint | Home & Garden |
| Permanent link of complaint | Right click to copy link |
I have ordered a mattress on the 18th of Jan’26, which was assured to get within 5 to 7 working days. But till 31st Jan’26 I haven’t received my product, and after multiple communications, they are saying it will take another 24 to 48 hrs for the delivery, which was expected to be 4th Feb’26. […]
Read More...| Name of Complainant | Vinay Kashyap |
| Date of Complaint | November 8, 2025 |
| Name(s) of companies complained against | Flo mattress |
| Category of complaint | Home & Garden |
| Permanent link of complaint | Right click to copy link |
Extremely disappointed with @FloMattress! I returned my mattress on Oct 20 — tracking clearly shows it was delivered on Oct 29, yet they keep saying “not received at warehouse” and refusing refund. This feels like a scam. Stop fooling customers! #FloMattress #FraudAlert #RefundScam #ConsumerAwareness REFUND DELAY was last modified: November 8th, 2025 by Consumer Court
Read More...| Name of Complainant | Hitesh Patle |
| Date of Complaint | October 21, 2025 |
| Name(s) of companies complained against | Flo mattress |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
Details are as follows: Order Number: 1509445142FLOPESO Date of Order: 22-09-2025 Company Name: Flo Mattresses Refund Amount: 8440.50 Mode of Payment: Prepaid (via ICICI Credit Card) Refund Commitment Date: 7th Oct 2025 (as per company’s call) Actual Status: As of 15th oct 2025, refund is still not processed. I have followed up with the company’s […]
Read More...| Name of Complainant | Babitha Angaluri |
| Date of Complaint | July 14, 2025 |
| Name(s) of companies complained against | Flo mattress |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
Details are as follows: Order Number: 1509362309FLOPESO Date of Order: 06-06-2025 Company Name: Flo Matress Refund Amount: 4993.22 Mode of Payment: Prepaid (via BharatX) Refund Commitment Date: 26th June 2025 (as per company’s call) Actual Status: As of 14th July 2025, refund is still not processed. I have followed up with the company’s customer care […]
Read More...| Name of Complainant | AMIT KUMAR BISWAS |
| Date of Complaint | June 11, 2025 |
| Name(s) of companies complained against | Flo mattress |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
To: The National Consumer Grievance Cell Department of Consumer Affairs Government of India Respected Sir/Madam, I am writing to file an official complaint against [Company Name], regarding an undue delay in processing my refund, despite written confirmation from their end. Details are as follows: Order Number: 1509322843FLOPESO Date of Order: 03-04-2025 Company Name: Flo Matress […]
Read More...| Name of Complainant | UTTAM KUMAR |
| Date of Complaint | May 30, 2025 |
| Name(s) of companies complained against | Flo mattress |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
Complainant: Name: uttam kumar Address:alkapuri, near svp inter college lucknow Phone: 8299233858 Email: uttampatel522@gmail.com Opposite Party: Flo Mattress Flo Sleep Solutions Pvt Ltd. Address: 46 Saki Vihar Road, Saki Naka, Andheri East, Mumbai – 400072. Email: support@flomattress.com Email: support@flomattress.com / returns@flomattress.com Website: www.flomattress.com Complaint Against Flo Mattress for Non-Refund of Payment Despite Repeated Promises was […]
Read More...| Name of Complainant | SACHIN |
| Date of Complaint | March 6, 2025 |
| Name(s) of companies complained against | Flo mattress |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I would like to inform you that I had ordered flo mattresses on 28th December but it has not been delivered till date. They are not refund my money. No response even after daily phone calls and emails. It’s been almost 3 months. AWB NO #153006780012678 FLO MATTRESS was last modified: March 6th, 2025 by […]
Read More...| Name of Complainant | Manu Kant |
| Date of Complaint | February 25, 2025 |
| Name(s) of companies complained against | Flo mattress |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
They are making fool to customers. I bought Anti Gravity in January 2025 and received after 21 days. Also when I received, found with manuafacturing defeats and same day I have raised return request and asked for refund. As today almost 2 months have been passed but Flo is not refunded my money and alwayd […]
Read More...| Name of Complainant | PRABHUDAYAL |
| Date of Complaint | January 15, 2025 |
| Name(s) of companies complained against | Flo mattress |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
फलो मेटरेस में किंग साइज मेटरेस ऑडर किया था ऑडर #1509257433FLOPESO दिनांक 4/12/24 को किया था जो ऑडर डिसपेच ना होने की स्थित में ऑडर को केन्सल किया तो अब रिफंड नही कर रहे है । कॉल करने कर कॉल भी रिसीब नही करते हैं । रुपये रिफंड ना करने के संबंध में । was […]
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