Firebolt

fire boltt replace product return is so old

Posted on by Consumer Court
Name of Complainant anuj saini
Date of ComplaintFebruary 14, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased the product firebolt smart watch silver chain stainless in date 28/01/2024 and seen some issue of sensor health . I have registered complain in online customer caer and the Custer caer users gave me instructions to summit my product in authorised service centre to return the product is replace and changed same […]

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Order Placement & Status not received confirmation after payment made using UPI

Posted on by Consumer Court
Name of Complainant Srinivasan Gopalakrishnan
Date of ComplaintJanuary 11, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

AN amount of 6099 was deducted from my account to SAVEX TECHNOLOGIES PRIVATE LIMITED on 10th January 2024 on the purchase of Firebolt Dream Flash Sale. I didn’t get any confirmation on order placement and my amount is debited from my account. Kindly refund my money. Order Placement & Status not received confirmation after payment […]

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Warranty policy

Posted on by Consumer Court
Name of Complainant Bhaskar Raj
Date of ComplaintDecember 30, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

6 month later i bought a FIREBOLT watch via amajon. In description of watch it written 1 years warranty. Before buying watch i talk to costumer service center about warranty he told me door to door service. But 1 month before my charging pin not working. So i file a complaint through Gmail he replied […]

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Display got black out and touch not working in running condition.

Posted on by Consumer Court
Name of Complainant Saurav Shekar Chowdhury
Date of ComplaintDecember 11, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Firebolt grenade smartwatch display got black and touch also not working after purchasing within one and a half months, purchased on August 2023. Display got black out and touch not working in running condition. was last modified: December 11th, 2023 by Consumer Court

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Change of product & Money related issue

Posted on by Consumer Court
Name of Complainant Sahil Kesarwani
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have ordered firebolt invincible plus smartwatch which cost ₹4499 from firebolt website & they did the delivery of same product but it was defective. Then I made a visit in firebolt service centre they took it & said it’s have been replaced and your product will be delivered within 30 days. But when I […]

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Return and Refund

Posted on by Consumer Court
Name of Complainant Sameer J Walke
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

4-5 months ago I purchased a watch from Amazon The watch is of fire bolt. After using 1 month I face sone issues related to battery backup so I return that product on 31 st July and I waited for 7-8 days that the watch will came after 7-8 days. But now it’s been 3 […]

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Firebolt’s worst replacement service and customer care

Posted on by Consumer Court
Name of Complainant Farman
Date of ComplaintSeptember 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have brought firebolt invicible plus on 8 August 2023 after one month it’s rotating crown button Stop working i have registered a complaint after 7-8 the pickup done for replacement and they said to replace in 2-3 working days but on 5th day i registered a complaint that I didn’t got my replacement they […]

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Got defective firebolt smartwatch and then claimed for the warranty but firebolt sent me a wrong model watch instead of the original ordered watch

Posted on by Consumer Court
Name of Complainant Skewalkumar
Date of ComplaintSeptember 24, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Got defective firebolt smartwatch and then claimed for the warranty but firebolt sent me a wrong model watch instead of the original ordered watch… Contacted multiple times but no one responded,I have mailed to gravience department too but no one responded.. Got defective firebolt smartwatch and then claimed for the warranty but firebolt sent me […]

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