Firebolt

Not Replacing smart watch within warranty period

Name of Complainant Prabodh Kumar Shaw
Date of ComplaintFebruary 17, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased smart watch from firebolt on 26.11.23, from January 2024 continuously I was sending regarding issue of the item and asking for replacement, one month later item replaced and delivered on 15th Feb-24. Now, company intensionally sent me the pink colour smart watch, instead of my earlier colour blue or they can might […]

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Firebolt smart watch damage repair

Name of Complainant Kalpana Behera
Date of ComplaintFebruary 17, 2024
Name(s) of companies complained against
Category of complaint Utilities
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I am Kalpana from Karnataka. I purchased a firebolt ring 3 smart watch last year May 22 , 2023.It damaged accidentally and the glass dial damaged. I requested the company to repair the damage at any cost as it is within the warranty period. They’re not ready to repair the damage. So, the product will […]

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fire boltt replace product return is so old

Name of Complainant anuj saini
Date of ComplaintFebruary 14, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
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I have purchased the product firebolt smart watch silver chain stainless in date 28/01/2024 and seen some issue of sensor health . I have registered complain in online customer caer and the Custer caer users gave me instructions to summit my product in authorised service centre to return the product is replace and changed same […]

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Order Placement & Status not received confirmation after payment made using UPI

Name of Complainant Srinivasan Gopalakrishnan
Date of ComplaintJanuary 11, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

AN amount of 6099 was deducted from my account to SAVEX TECHNOLOGIES PRIVATE LIMITED on 10th January 2024 on the purchase of Firebolt Dream Flash Sale. I didn’t get any confirmation on order placement and my amount is debited from my account. Kindly refund my money. Order Placement & Status not received confirmation after payment […]

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Warranty policy

Name of Complainant Bhaskar Raj
Date of ComplaintDecember 30, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

6 month later i bought a FIREBOLT watch via amajon. In description of watch it written 1 years warranty. Before buying watch i talk to costumer service center about warranty he told me door to door service. But 1 month before my charging pin not working. So i file a complaint through Gmail he replied […]

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Display got black out and touch not working in running condition.

Name of Complainant Saurav Shekar Chowdhury
Date of ComplaintDecember 11, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Firebolt grenade smartwatch display got black and touch also not working after purchasing within one and a half months, purchased on August 2023. Display got black out and touch not working in running condition. was last modified: December 11th, 2023 by Consumer Court

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Change of product & Money related issue

Name of Complainant Sahil Kesarwani
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have ordered firebolt invincible plus smartwatch which cost ₹4499 from firebolt website & they did the delivery of same product but it was defective. Then I made a visit in firebolt service centre they took it & said it’s have been replaced and your product will be delivered within 30 days. But when I […]

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