Eatsure

Incorrect food delivery from Eatsure

Posted on by Consumer Court
Name of Complainant SAYED SAFAQUE ALI
Date of ComplaintSeptember 9, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered cheese and corn pizza (cheese burst) but a magerrita pizza was delivered. Upon checking with customer support for replacement/ refund. Very unprofessionally they disregard my request as if I was lying. Attached screenshots for reference. Incorrect food delivery from Eatsure was last modified: September 9th, 2023 by Consumer Court

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Dissatisfied Order 201410622 Eatsure

Posted on by Consumer Court
Name of Complainant Krishna
Date of ComplaintJuly 9, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered double cheese Margherita medium size pizza. I got it burnt, cold and see the quantity of cheese. It seems more as Margherita then double cheese. Sushil, your chat representative was so stubborn that he was least bothered to read my statements, Sent me verbiage and offered only 85 rs refund. I paid 281 […]

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Refund not processed after 2 months also

Posted on by Consumer Court
Name of Complainant Ajay Kumar
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Brought briyani from Behrouz through Eatsure of amount Rs. 1251 in the month of March, but the briyani was bland so i raised the complaint regarding this. They agreed for refund of Rs. 500 but till date i haven’t received any refund. Refund not processed after 2 months also was last modified: May 20th, 2023 […]

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Order not delivered by the rider

Posted on by Consumer Court
Name of Complainant Danish Ali
Date of ComplaintApril 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered from Eatsure. The delivery agent did not deliver my order . He is lying that he delivered to me. Order not delivered by the rider was last modified: April 16th, 2023 by Consumer Court

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Eat Sure Chicken Biryani Food quality issue

Posted on by Consumer Court
Name of Complainant Abhijit
Date of ComplaintFebruary 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered the chicken biryani from eatsure app. But U received very worst quality chicken biryani and it was not worth of price. It was having only two tiny small pieces of chicken and quality of biryani was sufficient for my kid also. And they have mentioned quantity serves for one person.The box in […]

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Undelivered food item, not offering refund

Posted on by Consumer Court
Name of Complainant Aditya Sharma
Date of ComplaintJanuary 18, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered 4 cheesecakes on Eatsure. 2 of them were not delivered, I don’t know if it was a packing issue or my order got mixed with another order. I complained to them about it, and they offered me a refund for 50rs not even in real cash but in reward points. 50 rs refund […]

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location issue

Posted on by Consumer Court
Name of Complainant tiina
Date of ComplaintAugust 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order food many times from eat sure but now the location is out of reach. I am trying to set this the same location but it still the same since 2 weeks. location issue was last modified: August 11th, 2022 by Consumer Court

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I have received the wrong item than what I have ordered

Posted on by Consumer Court
Name of Complainant Alok shetty
Date of ComplaintAugust 8, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 3 kinds of ricebowls from eatsure. But have received some other order containing a garlic bread and a biryani box.. I have received the wrong item than what I have ordered was last modified: August 8th, 2022 by Consumer Court

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Need refund from Eat sure_CRN : 94747796

Posted on by Consumer Court
Name of Complainant Ajay Kumar Singh
Date of ComplaintJune 1, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Hi, The pastry I got today was stale. I told in chat support that you take the product back and refund my money. But it is very unfortunate that I did not get any help from him. I requested you to please refund my money in source account, thereafter I will deleted app permanently. Need […]

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