| Name of Complainant | Pinaz |
| Date of Complaint | May 9, 2024 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
Eatsure delivered wrong item. When I raised a complaint on their chat support, they are denying refund saying it isn’t part of their policy. Not even one item is delivered correctly. Wrong food delivered from eatsure was last modified: May 9th, 2024 by Consumer Court
Read More...| Name of Complainant | Ajay Kumar Kenchi |
| Date of Complaint | February 25, 2024 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
The order was not delivered to our family including children after waiting for 1hr till late night 11pm due to cancellation at the before reaching the provided location. First of all after trying from 9pm, I was unable to order the added cart items (pizza 4 numbers) after providing location & address because the website […]
Read More...| Name of Complainant | Ajit |
| Date of Complaint | February 19, 2024 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
Ref CRN 205460485, order confirmed at 21.00 dated 18.02.24, not delivered till 22.15, against the committed delivery of 25 mints, when inquired it was shown as cancelled. Such things never expecetd . Online food App – Eat Sure – No delivery was last modified: February 19th, 2024 by Consumer Court
Read More...| Name of Complainant | Tushar |
| Date of Complaint | November 30, 2023 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
The delivery boy took 500 rupees & ran away from EatSure. He is still working at EatSure – Sector 137, Noida. I have got hold of his picture but I don’t know his name. His manager Mahender was also involved in the fraud. Please take action against him immediately. Delivery boy took 500 rupees from […]
Read More...| Name of Complainant | Suhan |
| Date of Complaint | November 3, 2023 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
Hi I ordered from eatsure for first time and i didn’t got free items as per my order On complaint they said offer is not applicable but in their invoice it clearly mentions free item I ordered for first time from Eatsure app and didn’t got free items was last modified: November 3rd, 2023 by […]
Read More...| Name of Complainant | SAYED SAFAQUE ALI |
| Date of Complaint | September 9, 2023 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I had ordered cheese and corn pizza (cheese burst) but a magerrita pizza was delivered. Upon checking with customer support for replacement/ refund. Very unprofessionally they disregard my request as if I was lying. Attached screenshots for reference. Incorrect food delivery from Eatsure was last modified: September 9th, 2023 by Consumer Court
Read More...| Name of Complainant | Krishna |
| Date of Complaint | July 9, 2023 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I ordered double cheese Margherita medium size pizza. I got it burnt, cold and see the quantity of cheese. It seems more as Margherita then double cheese. Sushil, your chat representative was so stubborn that he was least bothered to read my statements, Sent me verbiage and offered only 85 rs refund. I paid 281 […]
Read More...| Name of Complainant | Ajay Kumar |
| Date of Complaint | May 20, 2023 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
Brought briyani from Behrouz through Eatsure of amount Rs. 1251 in the month of March, but the briyani was bland so i raised the complaint regarding this. They agreed for refund of Rs. 500 but till date i haven’t received any refund. Refund not processed after 2 months also was last modified: May 20th, 2023 […]
Read More...| Name of Complainant | Danish Ali |
| Date of Complaint | April 16, 2023 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I had ordered from Eatsure. The delivery agent did not deliver my order . He is lying that he delivered to me. Order not delivered by the rider was last modified: April 16th, 2023 by Consumer Court
Read More...| Name of Complainant | Abhijit |
| Date of Complaint | February 1, 2023 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I had ordered the chicken biryani from eatsure app. But U received very worst quality chicken biryani and it was not worth of price. It was having only two tiny small pieces of chicken and quality of biryani was sufficient for my kid also. And they have mentioned quantity serves for one person.The box in […]
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