DELL

Refund not initiated by Dell for my laptop

Name of Complainant Neha Gupta
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I purchased a Dell laptop, due to some issues I returned the laptop. Before returning the laptop on email they confirmed me that refund approval has been taken. After returning (Date- 20/12/2021) the laptop, dell didn’t informed me single thing via email or call. So, I am calling them from that day and I called […]

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Unable to return defective laptop.

Name of Complainant Sandhya Rani V
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I had made a purchase of > Dell Inspiron 3505 15.6″ FHD Display Laptop.  Further details are as > follows and I have attached the invoice for your reference: > > Order Number: 403-2825424-7529145 > Invoice Number : SCCH-1329 > Order Date: 12.06.2021 > Invoice Details : WB-SCCH-142955371-2122 > Invoice Date : 12.06.2021 > > […]

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Compaint For New Dell Laptop Not Working Well from the date of purchase And Dell Support Team Don’t able to solve my issue and want me to wait for more and its been 17 days now

Name of Complainant Udit Bansal
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hello sir i bought a new dell laptop on 28/03/2021 and from the day of purchase i face few issues like hanging,slowspeed, charging issues and when i complaint about it they ask me to do few steps and i did all but my problem will not been solved and i ask them to do something […]

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Amazon return and refund issue

Name of Complainant Abhishek Kumar
Date of ComplaintMarch 7, 2021
Name(s) of companies complained against ,
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have received wrong item against my order which is of very high value and once found out immediately raised return request for replacement or refund. Chased Amazon to either provide replacement which was not done. requested to refund the money for which they told that first item you received will be returned and then […]

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Dell Service Issues

Name of Complainant Debjit
Date of ComplaintJuly 29, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

We bought a new laptop from Dell in July and it worked only for two days.As it is in Warranty we went ahead and raised a service ticket on 21st July 2020. On call I had requested the executive to let me know if the address will be an area where their engineer can come […]

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received over priced product from Dell Exclusive Store

Name of Complainant Utkarsh
Date of ComplaintApril 2, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

On 31st march 2019 i bought a Dell 5575 model laptop . When i went for enquiry they told me about the price of Rygen5 worth 49000 and then the sales person told me that he can give it in 44000 with 8gb ram and 1 tb hardisk . And the next day when i […]

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Dell Defective Laptop 7572 – Customer made to Run-around after paying 80K INR

Name of Complainant Imran Khan
Date of ComplaintSeptember 28, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a dell Insipron 7572 (Online from Dell website) for 79, 912 INR on 14-Sep-18 and it was delivered on 21-Sep-18. When I started the laptop it gave me a blue screen of death with stop code = WHEA UNCORRECTABLE ERROR; it collected information and force restarted. I contacted the lady who was connected […]

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Dell bad quality and dishonouring warranty

Name of Complainant Rajesh
Date of ComplaintJune 29, 2018
Name(s) of companies complained against , ,
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi, I have bought dell Inspiron 15-3567 bought on June 2017. In 2 months it refused to boot and dell support wiped my data and installed OS without any proper explanation. In June 2018, when I was working on my laptop ,the display developed an internal crack and went bad.the laptop is used at home, […]

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