Croma

No service provided for ‘Device Secure Gold’ plan

Posted on by Consumer Court
Name of Complainant Muqeet Sheikh
Date of ComplaintOctober 5, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

We have purchased Device Secure Gold plan which covers service of all home appliances free of cost. Whenever we call for the service, the complaint is registered but the technician never call us. Our money is wasted . Need our money back . No service provided for ‘Device Secure Gold’ plan was last modified: October […]

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Reminder -5, Lots of harassment- Charger not received against order no-EC244350057472 but during Placing the Order Its mentioned in Product Specification

Posted on by Consumer Court
Name of Complainant Jitender Kumar
Date of ComplaintJuly 25, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear Team, Kindly look into this matter on priority basis because Samsung Galaxy Tab A9+ Charger I have not received in this box as mentioned in your Product specification during placing the order. & also you can check my order specifications. All pics I am having as far as the specifications are concerned. Hoping for […]

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Refrigerator not getting delivered

Posted on by Consumer Court
Name of Complainant Santhosh BR
Date of ComplaintMay 3, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

My order number is TC794442014720 and had ordered a refrigerator from croma on 26th april whcih was showing delivery on 29th april but still now it is showing only out for delivery and i do not have any update over it, even had worst experience with the customer care as each and every time i […]

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Getting continuous OTP messages from different online brands

Posted on by Consumer Court
Name of Complainant Patel Anu
Date of ComplaintMarch 5, 2024
Name(s) of companies complained against , , , , ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am receiving continuous otp messages every 2nd day on my mobile number from different brands like flipkart, netmed, rummy, goibibo, zepto, croma, etc..I never used such portals. Now also I am getting same messages on my 2 nd number. I am not able to do operate my mobile due to this. Its been a […]

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Croma Ac remote issue

Posted on by Consumer Court
Name of Complainant Bhupendra yadav
Date of ComplaintFebruary 29, 2024
Name(s) of companies complained against
Category of complaint Electricity
Permanent link of complaint Right click to copy link

Sir, Already lodged complaint on in the month of Janauary, 24 mailed and also I have visited in kurla croma and (8times) for replacement of ac remote However, no response was received after more than 20 days. Further there is no escalation matrix contact number or email id wherein i can escalate the same. Please […]

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Incorrect description of product on website through non compatible product delivered to me.

Posted on by Consumer Court
Name of Complainant Kedar Sadaphule
Date of ComplaintDecember 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Incorrect description of product on website through non compatible product delivered to me. I had ordered croma flip case for Ipad 10th Gen 10.9inch but they delivered ipad 10.9inch 9th gen cover. and even after complaint for return and refund they didn’t even call me and just inform through mail that case is close as […]

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Bad promotion activity

Posted on by Consumer Court
Name of Complainant Kishan
Date of ComplaintDecember 21, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I’m huge fan of tata because of ratan tata sir, I’m one of them who always chose to buy everything from croma. Everything is good but today i see something wrong regarding croma brand promotion, his manger or their staff is using wrong example for promoting croma store product. Sir they choose the delhi incident […]

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Croma fraud Service

Posted on by Consumer Court
Name of Complainant Ashish Satpute
Date of ComplaintAugust 25, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Croma sells product with warranty period but when actually service requests are raised then there is no product support ensured by Croma service team. They do not bother about active follow and just mention that it will take 24 to 48 hrs when call them daily. This is matter of Water Purifier device which subject […]

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Damaged cooktop delivered requested for return

Posted on by Consumer Court
Name of Complainant Santhosh
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

From Croma GT mall outlet, I purchased an elica cooktop auto ignition worth 6979. I intended to buy a prestige cooktop from TTK prestige, but they told me that they have a brand elica that gives 15 years of warranty and price also less than prestige. I though good deal for me and I booked […]

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ELEON THUMRI PARTY SPEAKER BLUETOOTH DISCONNECTING SOME LONG TIME AND MICS ARE BATTERY DRAINING IN 5-10MINS

Posted on by Consumer Court
Name of Complainant Vijay ram kumar durbesula
Date of ComplaintAugust 18, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

ELEON THUMRI PARTY SPEAKER BLUETOOTH DISCONNECTING SOME LONG TIME AND MICS ARE BATTERY DRAINING IN 5-10MINS I HAVE PURCHASED ON 20 SEPTEMBER 2022 UPTO 20SEPT 2023 WARRANTY AVAILABLE AND EXTENDED WARRANTY UPTO 2YEARS ALSO I HAVE PURCHASED ON CROMA BENZ CIRCLE VIJAYAWADA BRANCH I HAVE COMPLAINED ABOUT THE ISSUE FROM LAST 4-5MONTHS ONWARDS RECENTLY ALSO […]

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