Amazon

Amazon sent old broken product after paying for new product and not returning.

Posted on by Consumer Court
Name of Complainant Arun
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Please refer photo, I ordered (Order# 405-5543849-9221129) new mouse I paid 729 Rs. I Received broken mouse from Amazon. I did not ordered broken refurb as I paid for new mouse . In product description it is mentioned as new product: USB receiver is completely broken I am not able to connect to PC. Both packing […]

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Not returning the Product as I received Fake Product

Posted on by Consumer Court
Name of Complainant Shubam Dubey
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered apple airpods from amazon on 6/10/2020 and received my product on 9/10/2020. When I opened the package I found the product I received was Copy/Fake one and that too is used. On probing further I came to know that the serial number on the box and the serial number on the product both […]

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Unable to use return request for products bought very recently but are not as described

Posted on by Consumer Court
Name of Complainant Swati Nayak
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Unable to use return request for products bought very recently but are not as described.. non of the customer care numbers valid to reach out to amazon for requesting someone to pick up return packages..pls expedite.. Unable to use return request for products bought very recently but are not as described was last modified: October […]

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Pantry items not delivered on time, getting multiple written email confirmation about the resolution but items still not delivered by Amazon.

Posted on by Consumer Court
Name of Complainant Arpit
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi, I’m writing this mail  to seek your assistance about a recent extremely frustrating experience I had with Amazon customer service. On 19th September I ordered some pantry items and received 2 (1st &3rd) shipment on time and waiting for the 2nd shipment, as per Amazon 2nd shipment expected date was 23rd September. So after […]

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Return of damaged product not done

Posted on by Consumer Court
Name of Complainant PRAMODH S VISHNUMURTHY
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have been cheated by Amazon for a damaged product. The product is not picked up even after multiple follow ups. Amazon is cancelling my return request from back end without consulting me. It is dumped in my living room and causing inconvenience to commute and dangerous for people staying at home. I am afraid […]

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It is about a refund which amazon is not giving me from a month

Posted on by Consumer Court
Name of Complainant Pooja
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi. I have a issue against Amazon. They picked by my product worth rs 2299. The delivery boy picked the product but didnt update the same to amazon and amazon is least bothered about the customer that they keep on giving me time of 3-5 business days everytime i call. Its being more than a […]

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Amazon Scam refund

Posted on by Consumer Court
Name of Complainant Mainak Samanta
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Sir, I have ordered a Redmi 9 of Rs.9998 from Amazon on the 5th of October which came out to be disputed. We decided to return it. The order was returned on the 9th of October and they promised to refund the amount in my bank account by the 14th of October. I confirmed with […]

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Refund not initiated and customer care is not helping

Posted on by Consumer Court
Name of Complainant Durgesh Kumar
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I placed an order on Amazon.in with ORDER NUMBER: 408-1029278-9190742.  Since size was not fit, I requested return of that order.  Amazon executive picked up the product on 10th Oct. 2020 but even after 5 days on 15th Oct. 2020,  return status is not updated online which means product has not been  returned to […]

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Abusive behaviour with the customer

Posted on by Consumer Court
Name of Complainant Debargha saha
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have been suffering from a problem for a long time.On October 26 last year I bought a laptop from amazon.I want a bill for that laptop. I said I bought that lenovo laptop. I can’t do anything with the bill amazon gave me. lenovo is not taking it. And the days of extending my […]

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Wrongly debited from my Credit card 4893772600360925

Posted on by Consumer Court
Name of Complainant Tonmoy Chakraborty
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Dear Team This is to inform you that my credit card number – 4893772600360925 last 12th October 2020 had wrongly debited amount 999/-.I want reverse my money immediately.its a very bad service.Bank hassaid to me that is prim membership.but I am not done anything.i want my money back. With regards  Tonmoy Chakraborty8296117987   Wrongly debited […]

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