Amazon

Defective Product

Name of Complainant Divya Agarwal
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link

I have received an order of oximeter. Which gives wrong reading. I have made a call to Amazon customer cell to lodge complaint but they cut my call and give no proper response. At the time of order it is clear mentioned in Amazon site that there is nine month warranty and can return the […]

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Order Cancelled Without Reason

Name of Complainant Manjunath
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

http://I was placed an order in Amazon on 6th May 2021, they suppose to deliver it on 8th of May but again they postponed to 15th May. Now finally agent calle dme to come and collect from some place, i went there and he asked me for verification code for product exchange, while I’m checking […]

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Amazon damaged my product on it’s way to delivery and they refused to reship it or give offer which was applied previously

Name of Complainant Anay goyal
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have ordered a phone from amazon on 1 May 2021 in which various offer are applied and it got cancelled,so I call customer care and asked for reason so they told me that it got damaged on it way so I asked them to reship it or give me offer that was applied previously […]

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Amazon not refunding amout for return product

Name of Complainant Amandeep
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered apple airpods from amazon and return as item was defective. Delivery boy came and received the product after checking it. When i contacted amazon they said that product was in the box and they will not issue my refund. Amazon not refunding amout for return product was last modified: May 23rd, 2021 by […]

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Casual Customer Care Service

Name of Complainant Kushal
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I want to escalate regarding the causal behaviour of Amazon India Customer care. I am trying contacting them since yesterday but they are behaving very casually. Their Custer care executives are placing my call on hold for a long time and sometimes they don’t even respond. Casual Customer Care Service was last modified: May […]

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Sent me the wrong product and not refunded

Name of Complainant B Jagadish
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchase a car on Amazon India on 22-01-2021which was costing around 800rs but Amazon Wantedly sent a wrong  product which was costing around 200rs and I when I raised request for refund till now no response from. Amazon and seller this is how are fooling around the customer Sent me the wrong product […]

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A FRAUD call from Amazon sales and promotions department

Name of Complainant Victor David
Date of ComplaintMay 19, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On the 15th May 2021 in the evening I got a call from Amazon sales and promotions department telling me that I have been selected as few Lucky customers for free gift package with any order above 5000₹  offer was something like this:- Its Our Biggest Promotion of This Year You have been selected for […]

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Amazon refund issue

Name of Complainant Shivika
Date of ComplaintMay 18, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I placed an order which was not the same i ordered and color of the product differentiated so i placed return request. Pickup guy refused to pick up order. When i comtacted amazon, they placed new pick up request. Product is not picked up yet. I am following up with amazon team since a week […]

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