Amazon

Casual Customer Care Service

Posted on by Consumer Court
Name of Complainant Kushal
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I want to escalate regarding the causal behaviour of Amazon India Customer care. I am trying contacting them since yesterday but they are behaving very casually. Their Custer care executives are placing my call on hold for a long time and sometimes they don’t even respond. Casual Customer Care Service was last modified: May […]

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Sent me the wrong product and not refunded

Posted on by Consumer Court
Name of Complainant B Jagadish
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchase a car on Amazon India on 22-01-2021which was costing around 800rs but Amazon Wantedly sent a wrong  product which was costing around 200rs and I when I raised request for refund till now no response from. Amazon and seller this is how are fooling around the customer Sent me the wrong product […]

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A FRAUD call from Amazon sales and promotions department

Posted on by Consumer Court
Name of Complainant Victor David
Date of ComplaintMay 19, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On the 15th May 2021 in the evening I got a call from Amazon sales and promotions department telling me that I have been selected as few Lucky customers for free gift package with any order above 5000₹  offer was something like this:- Its Our Biggest Promotion of This Year You have been selected for […]

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Amazon refund issue

Posted on by Consumer Court
Name of Complainant Shivika
Date of ComplaintMay 18, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I placed an order which was not the same i ordered and color of the product differentiated so i placed return request. Pickup guy refused to pick up order. When i comtacted amazon, they placed new pick up request. Product is not picked up yet. I am following up with amazon team since a week […]

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ORDER # 404-0291430-2085937 Issue with incorrect quantity of items received

Posted on by Consumer Court
Name of Complainant akhilesh nautiyal
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link

This order was for 2 bottles of medicinal product (Schiff’s movefree ultra joint tablets) but I only received one. I raised it to Customer service and they came back to me saying that everything checks out fine and we cannot do anything for this. Repeatedly they kept telling me they had checked and the delivery was all […]

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Amazon Cancelled my order after using my money1.5 Month

Posted on by Consumer Court
Name of Complainant Dinesh Yadav
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, Amazon Cancelled my order after using my money1.5 Month. And now they are asking your same money will be refund due to government restrictions. I want extra money if Amazon will cancel my order. Amazon Cancelled my order after using my money1.5 Month was last modified: May 14th, 2021 by Consumer Court

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One item is missing in shipment

Posted on by Consumer Court
Name of Complainant Amarjeet Singh Khanuja
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Dear Sir, I have placed one order on 3 May 2021 which was delivered on 8th May in which Dhara Mustard Oil pouch one litre 5 units in quantity was missing, after that i have complain on the same day after checking the shipment and today they are saying that i have sent the same […]

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I am placed order in amazon but different product received

Posted on by Consumer Court
Name of Complainant Samala Maheshwer
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am placed chmmeed oximeter in amazon but received different china product I am placed order in amazon but different product received was last modified: May 14th, 2021 by Consumer Court

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Failed payment refund

Posted on by Consumer Court
Name of Complainant Pradhan Raghav
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have made a payment on am Amazon’s paylater, once it failed and second time it succeeded. But the failed amount isn’t credited till now. I have contacted Amazon they said payment refund is done, please contact bank. When i contact bank they are saying the other side bank is saying the payment was successful. […]

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Consumable product without seal

Posted on by Consumer Court
Name of Complainant Shoeb Nihal Uddin
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hello , I recived a consumable product which is in form of liquid in a bottle. The bottle has a cap but there was no seal inside and that causes leakage i made complain as soon as open box Amazon asked me images and advised me to dispose the damage product. They took three days […]

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