Amazon

Money Refund

Name of Complainant Monika
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have returned 2 products which I’ve ordered from Amazon. The order was picked up on 14th July. And that too wrong order was delivered. Noe, they are not returning my money back. They always use to say, there’s some technical issue in settlement. We will refund your money soon. But they always extend. Firstly, […]

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Order not being delivered

Name of Complainant Aditi Agarwal
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My order was supposed to be delivered on 27 July 2021 which was not.i contacted Amazon customer service on 28th july2021 and then blue dart as it was getting delivered by blue dart not sure why. They told my pincode is out of delivery area and will not deliver my order. Amazon customer service on […]

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Misguiding customer

Name of Complainant Krishnanunni. S
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered the product of Redmi Note 10Pro max by July19. The product is already dead while receiving itself. about this issue contacted the customer multiple time, but there is no correct response from the concern dept. Till date the product is not picked from me. Every time the pick up boy will come […]

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Returned my office laptop instead of returning new laptop

Name of Complainant Raghavendra
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi Team, This is regarding order #40805573741909952 I buyed laptop on 13/7/2021 and I requested for return, on 24/7/2021 instead of sending new laptop. I have returned my office laptop due this I am unable login to office work. Now amazon is saying it can’t be returned the laptop and also if I send the […]

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bad customer service and wrong delivery

Name of Complainant Issac K Varghese
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

In the past 15 days, the delivery agent has been misplacing order, delivering after office hours or cancelling orders without informing me. Even delivered items are of wrong quality or wrong description. Multiple complaints have been raised yet no action. bad customer service and wrong delivery was last modified: July 31st, 2021 by Consumer Court

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DELAY IN DELIVERY . customer is can’t have solution

Name of Complainant ALOK DIWAKAR
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Dear Sir/Mam, i was order a mobile phone on amazon.in on 26/7/21 and delivery committed by amazon on 27/7/21 but still i am chasing for delivery and 2 times already complained . i have a plan for surprise gift for birthday today. so i requesting you to raise complained for penalty to amazon because customer […]

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Duplicate Order Received

Name of Complainant Priya Koli
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear consumer court, Please help me, Order Number – 403-8238327-4029940 Order date – 25th Jul 2021 Order total – Rs 85990.00 2020 Apple MacBook Air… https://www.amazon.in/dp/B08N5XSG8Z?ref=ppx_pop_mob_ap_share Payment – Net Banking. I have purchased 2 duplicate orders from Amazon because of wrongly guided software of yours. When I purchased one on EMI i got message that […]

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Cancelled product but no refund even after more than 1 month

Name of Complainant Anjali
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Rs. 4745.70 has not been refunded and its been over 1 month. Amazon seems to least bothered and supervisors kept making me wait for 3 to 5 business days and it kept repeating and no refund has been made. Rs.1,799.10 – refund initiated on Thursday, 24 June, 2021 12:53:30 AM IST Rs.247.50 – refund initiated […]

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I got my delivery from Amazon on 23rd of july, but the product was missing so I informed to the Amazon service, then told me not to worry the issue will be resolved. but till today no information and they are denying for product refund/replace.

Name of Complainant Vishal Kumar
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi, On the 20th of July, I oreder Sony wf-1000xm3 truly wireless earbuds. I got the product on the 23rd of July, and when I opened it, guess what the box was empty. I recorded the video, and instantly after opening the box I called Amazon they told me it will take 5 days to […]

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