Amazon India

Amount not refunded for damaged product

Posted on by Consumer Court
Name of Complainant Nikhil Kulkarni
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I received a damaged product from Chetan interiors who is a third party vendor with Amazon. The amount of this product was a 4 seater dinning table for Rs17,400. Since it was damaged, I returned the product. Return was arranged by the seller himself. Now the seller is cheating on me and stating that […]

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No refund since 2 months

Posted on by Consumer Court
Name of Complainant Ricky Narula
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My complaint is against Amazon India. I ordered Formula 1 Windshield Wash Concentrate (237 ml) (Made in USA) Ordered on 27 November 2020  Order# 403-4443101-1155546 Rs 625 and cancelled the same day but till now 2 months passed still amazon is not refunding where as per their policy they should refund. Called 20 plus times to amazon, […]

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Wrong product delivered and now they are not refunding my amount

Posted on by Consumer Court
Name of Complainant Shobhit Singh
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

On 20th Dec I ordered a puma sleeveless jacket of rs 2870 and on 28th I got a motogp tee shirt with all labels of puma jacket I returned product in original condition stating the reason that wrong product has been delivered, now they are refusing to return stating that I have send wrong product, […]

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Wrong product delivered by Amazon India

Posted on by Consumer Court
Name of Complainant SARAH SHEIKH
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Item number= MEN002 ASIN= B08R7L3ZGF I ordered a zip through mens denim bomber quilted jacket from Amazon India, but instead of delivering the product they delivered a wrong, second hand, and a defected product. Wrong product delivered by Amazon India was last modified: January 9th, 2021 by Consumer Court

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Not responding @ Amazon customer service

Posted on by Consumer Court
Name of Complainant Gaurav Patel
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Few days ago amzon account showing no longer or deactivated without any information. Also pay balance deducted  and i couldn’t use it. I complaint in customer service atleast 5 times but issue not solved. They said kyc incomplete but i had done kyc. No any further option for kyc. No proper response from Amazon.] Not […]

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Amazon Service Engineer collected double amount and not provided the receipt

Posted on by Consumer Court
Name of Complainant Kumaraswamy
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchased smart TV in amazon in last Devaki offer and delivered. As per amazon web site installation is free and wall mount charge is Rs. 499 only for 55” TV. Service engineer charged ₹1000/ and requested for bill but not provided. This is the same following for all the time for all customers […]

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Issue of Delivery

Posted on by Consumer Court
Name of Complainant Dinesh Kumar
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered electronic item on 26Dec 2020 on Amazon and on 30 Dec 2020 at 10:30am receive sms with OTP that your product is out for delivery but around after one an half hour, receive sms that your product is delivered Delivery agent not contact to me either physically, call,sms or mail I contact Amazon […]

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Amazon Service Engineer collected double amount and not provided the receipt

Posted on by Consumer Court
Name of Complainant Kumaraswamy
Date of ComplaintJanuary 4, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchased smart TV in amazon in last Devaki offer and delivered. As per amazon web site installation is free and wall mount charge is Rs. 499 only for 55” TV. Service engineer charged ₹1000/ and requested for bill but not provided. This is the same following for all the time for all customers […]

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one item was not delivered

Posted on by Consumer Court
Name of Complainant Kavita pasi
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I have ordered my 4 books. I paid for all the 4 books .but I got only 3 books one book was missing in that box . And still my money is not refundable for my book challenges internal security in india 315 rs . So please kindly deliver my book or refund my […]

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Return lifted by amazon representative but refund not been updated nor money refunded

Posted on by Consumer Court
Name of Complainant Mrityunjoy Gangopadhyay
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

on 27-12-20 at 9am Amazon representative came and asked for return of Gionee S11 lite black phone and accordingly handed over ,as per practice Amazon representative never gives receipt of return it is updated in due course in account order status.after 1 hr again another person came to deliver one item and asked for return […]

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