Amazon India

Wrong product delivered and now they are not refunding my amount

Posted on by Consumer Court
Name of Complainant Shobhit Singh
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

On 20th Dec I ordered a puma sleeveless jacket of rs 2870 and on 28th I got a motogp tee shirt with all labels of puma jacket I returned product in original condition stating the reason that wrong product has been delivered, now they are refusing to return stating that I have send wrong product, […]

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Wrong product delivered by Amazon India

Posted on by Consumer Court
Name of Complainant SARAH SHEIKH
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Item number= MEN002 ASIN= B08R7L3ZGF I ordered a zip through mens denim bomber quilted jacket from Amazon India, but instead of delivering the product they delivered a wrong, second hand, and a defected product. Wrong product delivered by Amazon India was last modified: January 9th, 2021 by Consumer Court

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Not responding @ Amazon customer service

Posted on by Consumer Court
Name of Complainant Gaurav Patel
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Few days ago amzon account showing no longer or deactivated without any information. Also pay balance deducted  and i couldn’t use it. I complaint in customer service atleast 5 times but issue not solved. They said kyc incomplete but i had done kyc. No any further option for kyc. No proper response from Amazon.] Not […]

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Amazon Service Engineer collected double amount and not provided the receipt

Posted on by Consumer Court
Name of Complainant Kumaraswamy
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchased smart TV in amazon in last Devaki offer and delivered. As per amazon web site installation is free and wall mount charge is Rs. 499 only for 55” TV. Service engineer charged ₹1000/ and requested for bill but not provided. This is the same following for all the time for all customers […]

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Issue of Delivery

Posted on by Consumer Court
Name of Complainant Dinesh Kumar
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered electronic item on 26Dec 2020 on Amazon and on 30 Dec 2020 at 10:30am receive sms with OTP that your product is out for delivery but around after one an half hour, receive sms that your product is delivered Delivery agent not contact to me either physically, call,sms or mail I contact Amazon […]

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Amazon Service Engineer collected double amount and not provided the receipt

Posted on by Consumer Court
Name of Complainant Kumaraswamy
Date of ComplaintJanuary 4, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchased smart TV in amazon in last Devaki offer and delivered. As per amazon web site installation is free and wall mount charge is Rs. 499 only for 55” TV. Service engineer charged ₹1000/ and requested for bill but not provided. This is the same following for all the time for all customers […]

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one item was not delivered

Posted on by Consumer Court
Name of Complainant Kavita pasi
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I have ordered my 4 books. I paid for all the 4 books .but I got only 3 books one book was missing in that box . And still my money is not refundable for my book challenges internal security in india 315 rs . So please kindly deliver my book or refund my […]

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Return lifted by amazon representative but refund not been updated nor money refunded

Posted on by Consumer Court
Name of Complainant Mrityunjoy Gangopadhyay
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

on 27-12-20 at 9am Amazon representative came and asked for return of Gionee S11 lite black phone and accordingly handed over ,as per practice Amazon representative never gives receipt of return it is updated in due course in account order status.after 1 hr again another person came to deliver one item and asked for return […]

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I have received call from amazon Indian. He was said you are lucky winner in amazon india group. He said, you are investing some money and you are find LG freeze. And he also said investing money is refundable. But always said process fail and reagain money sent and same process is repeated various time. Seriously 80000 rupees is withdrawal with excuses. Now he said 12000 investing and than I will refund process started. Still I’m not received 80000 rupees. Please I’m request to u for this matter.

Posted on by Consumer Court
Name of Complainant Sarvanand trivedi
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

  I have received call from amazon Indian. He was said you are lucky winner in amazon india group. He said, you are investing some money and you are find LG freeze. And he also said investing money is refundable. But always said process fail and reagain money sent and same process is repeated various […]

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First they delivered product with missing item and now they are not picking it up and it happened more than 10 times

Posted on by Consumer Court
Name of Complainant Ashraf Ahmad
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

1 I have ordered a product which is PUMA shoes from Amazon India. 2 They delivered it on 15th of December. 3 After unpacking i found that a shoe is missing. 4 On that very moment I have requested for return 5 At the time of picking it up, they rejected to pick it up […]

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