Amazon India

Amazon Complaint-E-Com & Retail -Non delivery of Oil Heaters ordered

Name of Complainant SACHIN bEMBI
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear Sir, This is in regards to an order placed with Amazon India on 20.11.2020 for Usha 3611FSPTC 2500-Watt oil Filled Radiators Qty 2 for value of Rs 22,780. Repeated followups with Amazon India yielded no result and it always shows in Transit. Today since Jan is about to start we decided to investigate it ourselves […]

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Wrong product received and not responding for refund

Name of Complainant Mohamed Moideen
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have order laptop Hp-Dk0268Tx value 63999 but they have delivered different model laptop less value than my model and when request for refund /return they didn’t respond; now am suffering both physically and mentally without laptop since my job depends laptop only; Pls help me in this case and take necessary actions against Amazon […]

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delivery related complaint

Name of Complainant virendra rajak
Date of ComplaintDecember 29, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

maine ordered on December 11, but after that the product has not come to me yet when the order did not come to me till December 26, when I asked for it by calling Amazon Customer Care, they gave me 4 hours time Even after that my order did not come to me, then I […]

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Non co-ordinate by the customer service regarding the Prepaid order cancelled without my knowledge.

Name of Complainant Mohamed Younous
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Cancellation of pre-paid order, without my knowledge.  Not answering about my compliant registered to the customer service, 2 times before that order was cancelled. Delay for returning the payment made for that order to my bank, and refused by the customer service person, both representative and the Team leader to take my consideration, to transfer […]

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Product not as per specifications on website of amazon

Name of Complainant Vinay kant
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased tonzo t6 smart android projector having order ID 406-0279501-3291574 which was delieverd to me on 24.12.2020 from vexell electronics pvt limited throgh amazon app. When going through specifications on amazon it was mentioned there that it is having VGA and AV interfaces and also this was described on the website under order […]

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Amazon deliver items missing and defective product

Name of Complainant Atul abhiraj
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

mera name atul abhiraj hai maine amazon se kharidari ki order no Amazon.in order #404-5994986-7258707 maine 6824₹ ka dry fruits kharida jisme muje 12kg milna tha or muje 6kg diya vo v kharab or iske liye maine jub shikayat ki Amazon care me tb unhone 4 din bad ye bataya ki hum kuch nhi kr […]

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False promise of refund from Amazon

Name of Complainant Sandeepan Bordoloi
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order date 19-Nov-2020 Order # 405-3945395-6821135 Order total-1,074.00 I ordered a messager product bearing the order # 405-3945395-6821135 on 19th nov 2020. Payment of rs.  1074 already made but product not delivered until today. None of the amazon customer care rep was able to help me. They initiate refund with no ticket # available. Until […]

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Wrong product delivery and fraud

Name of Complainant Twinkle
Date of ComplaintDecember 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered a womens jacket from Amazon and i received a totally different cheap product with a high price and I’m not even able to make a call to their customer service as the no is invalid.. and there are no options available for help the customer … I want my refund back as soon […]

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I have not received my refund order number408-1965974-2399539

Name of Complainant G Vijay Kumar
Date of ComplaintDecember 25, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have not received my refund after I returned it back to Amazon and it is more than a month since they initiated refund but not credited to my bank I have contacted bank they are unable to locate it using the refund reference number they provided 32402924756 I have not received my refund order […]

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Fake mobile phone delivered worth Rs 25999

Name of Complainant Lt Cdr Arpit Sangwan
Date of ComplaintDecember 22, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I ordered a mobile phone One Plus Nord from Amazon. The phone has been found to be defective. The order number is 408-9509861-1527504. Despite several complaints, Amazon India has not responded and are not replacing/ cancelling the item. I am not able to contact Amazon, they have also logged me out of my Amazon account. […]

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