Amazon India

Amazon has been holding my amount of 29599 since a month

Name of Complainant Prasad Krishnamurti
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon has been holding my refund amounting to 29599₹ since a month and they have been delaying and making false promises ever since. At first I was told that I will get it by 6th jan…and then 9th, then 15th then 22nd and they have been playing with me like this. I seriously need help […]

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Amazon Cheated me on Mobile purchase, sent me Empty parcel

Name of Complainant Guruswamy
Date of ComplaintJanuary 25, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have ordered Redmi Note 9 (4GB RAM, 64GC Storage) on 11th jan 2021 and paid full amount of Rs.11,999/-, I have received the parcel on 14th of Jan 21, I opened the parcel when got it home and got shocked seeing the soap instead of mobile, I had received the wrong product inside the […]

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I ordered 6 ceiling fans from amazon which were on there application for a good discount but they cancelled the order

Name of Complainant MOHIT JAIN
Date of ComplaintJanuary 25, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

6 ceiling fans were ordered by me from Amazon India application as they were posted there at very good price. Amazon cancelled my order without my knowledge and now refuse to deliver the product as for the same they refunded my payment but i want my order as i didn’t cancel it. I ordered 6 […]

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Product not delivered, no refund and no help from company side.

Name of Complainant Joji Philip
Date of ComplaintJanuary 23, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Ordered a watch from Amazon. It was supposed to be delivered by Jan 04, but didn’t get delivered. Tried contacting the delivery agent but it wasn’t working out. Tried calling amazon customer support team. They said, they’ve investigated on the issue and concluded that it was delivered and so couldn’t give me refund and the […]

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No help provided

Name of Complainant Ravi rana
Date of ComplaintJanuary 23, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a perfume giftset of Versace from amazon which consisted of a shower gel and a perfume bottle but whenthe order got delivered to me the shower gel was missing from the giftset plus there was not seal on the outside of giftset and there were stains also inside the giftset box , so […]

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Amazon sales and promotions departments

Name of Complainant SreeHarsha Nanduri
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I have got call from an unknown person saying we are from amazon india, they have told me that i have selected for a gift and so on. They are telling all my sensitive information like mobile number and address. How would they know my personal information which cause me to pay some amount. Amazon […]

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Refused delivery at given delivery address and cancelling order without notice

Name of Complainant Amar Salunke
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My order was refused for delivery and then delivery person cancelled it by their end without prior notice. When I tried to contact customer care they didn’t do anything except stating that the delivery van was damaged that’s why order was canceled. But the delivery person, on call, said that I should pick it up […]

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Product not delivered and money not returned

Name of Complainant Anjana Rajendran
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Amazon Order ID # 406-0000237-1595576 Order Date – 20.Dec.2020 Amount – Rs.43650, fully paid Product was expected to be delivered on 26.Dec.2020, and there was no delivery The shipment site of Delhivery says “Order cancelled”, however in Amazon, status still says “Order on the way” I had contacted customer care twice. First time I was […]

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Amount not refunded for damaged product

Name of Complainant Nikhil Kulkarni
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I received a damaged product from Chetan interiors who is a third party vendor with Amazon. The amount of this product was a 4 seater dinning table for Rs17,400. Since it was damaged, I returned the product. Return was arranged by the seller himself. Now the seller is cheating on me and stating that […]

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No refund since 2 months

Name of Complainant Ricky Narula
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My complaint is against Amazon India. I ordered Formula 1 Windshield Wash Concentrate (237 ml) (Made in USA) Ordered on 27 November 2020  Order# 403-4443101-1155546 Rs 625 and cancelled the same day but till now 2 months passed still amazon is not refunding where as per their policy they should refund. Called 20 plus times to amazon, […]

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