Amazon India

Refund and return defective item

Posted on by Consumer Court
Name of Complainant Premchand Somwanshi
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Order# 403-2632401-2377133 25/07 : Ordered the Samsung Galaxy M42 5G (Prism Dot Black, 8GB RAM, 128GB Storage) 26/07 : Delivered the package 28/07: Opened the package. The device wasn’t starting. Called up the customer care.They scheduled technician visit on 30/07. I told them I’m travelling outside india and wont be avaiable after 31/07. I would […]

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Amazon has closedy Amazon.in account without any reason

Posted on by Consumer Court
Name of Complainant Chandni Verma
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

The Amazon has not informed before closing the reply..their account team give no information or help..they take money for prime and then they don’t help…pathetic customer care Amazon has closedy Amazon.in account without any reason was last modified: August 15th, 2021 by Consumer Court

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Mobile Phone exchange verification failure.

Posted on by Consumer Court
Name of Complainant SAMEENA
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have order Redmi note 10 pro max mobile with exchange of Redmi 9 prime. The order was out for delivery and the agent ran a device exchange verification code and the verification failed. He re attempted delivery and again same thing happened. Contacted amazon regarding this they asked to cancel and reorder. Did the […]

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An item is missing in the product delivered and the product is not getting returned even after placing return request

Posted on by Consumer Court
Name of Complainant Akshatha
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear consumer court, Please help me, Order ID – 406-2393326-9562703 Order date- 24 Jul 2021 Order Total Rs : 749.00 Product : Jinee New Microfiber Flat Mop with Bucket, Cleaning Squeeze Hand Free Floor Mop, Extra 1 Reusable Mop Pads, Stainless Steel Handle, Extra Large, Multicolour Payment : Via net banking I had received the […]

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My Product got lost from Amazon India from FBA.

Posted on by Consumer Court
Name of Complainant Myfizi
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My Product got lost from Amazon India from FBA. Trying from last 4 months. No response. My Product got lost from Amazon India from FBA. was last modified: August 15th, 2021 by Consumer Court

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Amazon Shipment Cancelled by me on 2nd August 2021, Still No Refund Received from Amazon India

Posted on by Consumer Court
Name of Complainant Kaveesh Shanker
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 2nd August 2021 i cancelled a shipment from Amazon and was promised refund of Rs 439 in 3 to 5 working days, its 11th August 2021 today and still No Refund has come in my bank account ???? Everytime i call Amazon Customer Service they give a new date for refund to come. First […]

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Product Not Delivered

Posted on by Consumer Court
Name of Complainant NAGALAKSHMI
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have Ordered ( order no Order # 402-0896988-6537940) for V-Guard Victo Insta Lite 3-Litre Instant Water Geyser (Ivory) on 27 July and made payment via credit card and was supposed to deliver on 31st July. I was waiting at home for the product to get delivered till late night on 31st July but it […]

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Regarding holding my wallet amount and no proper response from customer care

Posted on by Consumer Court
Name of Complainant Md adil
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello armaan here I added approximately 23k through gift card which I have received and I have redeem it but they kept my wallet amount on hold and not unlocking it I am not getting positive response so I need to file a consumer complaint regarding the issue Regarding holding my wallet amount and no […]

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Reg. Amazon Replacement Fraud

Posted on by Consumer Court
Name of Complainant Sreeram Ramamurthy
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased Amazon Brand – Solimo Elite High Back chair on 26th July’21 and the same got delivered on 1st Aug’21. The product was on “10 days replacement only” policy when I purchased and even till date. Seller is CloudTail India. Since product’s recliner tension knob is not working, I kept replacement request on 9th […]

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Received damage product and refused to take back

Posted on by Consumer Court
Name of Complainant Aniruddha Bandhu
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Ordered a pubg triggered from Amazon india but they send me a old uses damage product.now when i return this product they are refused to take back.i call so many times but the representative told that they have nothing to do. Date on received the item-12th July 2021. Return initiated on same day. Received damage […]

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