Amazon India

New Laptop Purchased, but received used and defective laptop, paid 36999 in advance, but they are not refunding the amount

Posted on by Consumer Court
Name of Complainant Rupesh Jain
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear team, This has reference to my recent laptop purchase from amazon dated on 12th October 2021. My order id is 403-5639778414834. I received my order on the 13th october but when I opened my items I found that the seal was broken and there were so many scratches on the rear and back of […]

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wrong item picked up by Amazon courier person for booked return request

Posted on by Consumer Court
Name of Complainant Rajesh Patel
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi Amazon Team, Complaint Number-2121157 Below issue already informed on call to customer care, on Friday 5th Nov, but still no reply after 48 hours. URGENT ISSUE I would like to book a complaint that courier person has picked up wrong return request consignment I have request return for Order# 408-3787621-2121157, where he is picked […]

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Return received. Processing your refund.

Posted on by Consumer Court
Name of Complainant Aman Saini
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I have purchased Sony SA-D40 4.1 Channel Multimedia Speaker System with Bluetooth (Black) from Amazon on14 October 2021. I had placed the order on 14 October 2021 and received my order on 1 week. The order Id is 408-9341246-0162760. However, upon receiving the product, I found out it is not working correctly. After […]

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Order Releted

Posted on by Consumer Court
Name of Complainant Dhaval Trivedi
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchased oppo Smartphone 7th November. I have Fully Payment online. Amazon side delivery date is 10th November but not received delivery. after I have call amazon customer care his talking me delivery boy call you but You can not received call. I have not a any single call form delivery boy. After amazon […]

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Delivery of Wrong Item

Posted on by Consumer Court
Name of Complainant Archita Goyal
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered Haldiram Kaju Katli. They charged and billed for the same but sent Son papdi instead. It being a gift, cannot be returned. Just need my money back or the correct product. Delivery of Wrong Item was last modified: November 20th, 2021 by Consumer Court

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Return Item Pickup but no refund and status updated

Posted on by Consumer Court
Name of Complainant Gurpreet Singh
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I am Gurpreet Singh, a prime customer of Amazon India. I have ordered a product from amazon that delivered on 1st Nov, 2021.  Order No-406-9626786-7161930 (AMD Ryzen 7 5800x).  There was some issue with the product so I scheduled a return on 6th Nov, 2021, as the return period closes on 8th Nov, 2021.  Pickup for […]

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I have purchased a saree for my sister and want to return and get my money back. They are refusing to pickup the return.

Posted on by Consumer Court
Name of Complainant Mallikarjuna Boggala
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have purchased a saree for my sister and when it is delivered the color did not match. I initiated a return within the same week with Amazon. Amazon updated the order to arrange a pickup date. And they have never picked up the item. Now they are saying the return window is closed although […]

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Complaint against Amazon India

Posted on by Consumer Court
Name of Complainant Vipul Gupta
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I didn’t get a cashback of 500rs as they mention in product while purchasing…I ask customer executive..they gave me full assurance to get me within 3days of delivery ,also gave a written statement in email….but still I didn’t get it… therefore I lodge a complaint against Amazon India… please help me to get this Complaint […]

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I am a seller with Amazon India. Amazon Has lost 70 units of my products amounting 72000/- and on complaining they are buying time and since 22nd September they are not giving any detail of my products

Posted on by Consumer Court
Name of Complainant Sintu Moni Saikia
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Tracking IDs : 211128674663 and 1211128675923 contains 70 units of my products which was received by amazon Assam fulfilment center on 16th September 2021. After continuous follow up they are not giving me any update on my products and buying time citing fake issues. Sometimes they say they will reimburse me the amount but again […]

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Missed delivery item worth Rs 4000

Posted on by Consumer Court
Name of Complainant Mukesh
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Hello Everyone, I placed the attached order on OCT 15 which was delivered partially. Order number # 405-8460575-0787503 I ordered 3 bags of 3kg Royal canin , when only 1 bag was delivered on the address mentioned on the attached. I requested customer service to help in this and i waited a week -still unresolved. […]

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