Amazon India

Non refund of my money

Posted on by Consumer Court
Name of Complainant Shraddha Nar
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have ordered mobile from Amazon India with exchage offer I have given my old mobile to them.. the mobile i received was defective product so the same was replaced by them but the second piece I received that also having same issue. So I returned the phone and ask to refund my money. They […]

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Amazon India has provided misleading information on it’s site for a Standard Electronic product like Bose Speakersworth Rs. 25,000

Posted on by Consumer Court
Name of Complainant Samruddhi Dalvi
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon has provided critical misleading information for a Bose Speaker as high as Rs. 24,500 and unwilling to accept the Return stating that the 7 day REPLACEMENT period had expired. The Amazon site url is https://www.amazon.in/gp/product/B08SCHWG3Y/ref=ppx_yo_dt_b_asin_title_o07_s00?ie=UTF8&th=1 It states ‘Bose SoundLink Revolve+ Wireless Bluetooth Portable Speaker with Alexa (Black)’. The invoice also states the same. However, […]

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Amazon delivered a defective laptop,then cancelled the replacement on their own.

Posted on by Consumer Court
Name of Complainant Yashas Indalkar
Date of ComplaintJanuary 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received a defective laptop (63k worth).I requested a replacement for which I missed delivery once (as I was resetting the laptop and the delievery agent did not want to wait – though he promised to deliever the laptop the same day). But not only he didn’t deliver the replacement the same day or next […]

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Microwave not working

Posted on by Consumer Court
Name of Complainant Sanjay Mukherjee
Date of ComplaintJanuary 1, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

microwave warranty claim & repair service (amazon basic) complaint registered on 21st Dec and till now I have called amazon many times but no response all time front person says they are escalated to higher dept. but no one visited till now I seen their reviews from customer they are harassed people, I am unable […]

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Got A fake product from Amazon and now didn’t got any refund or replacement after returning .

Posted on by Consumer Court
Name of Complainant Chandan S Raikar
Date of ComplaintJanuary 1, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello, I have been odered Corsair Veganance 8gb ram x 2 on (order no : 171-1655471-1860341 16th Nov and got a delivery package on 21st Nov but that was not the actual product what I been ordered(photo added what I got) that’s why I returned it for refund or replacement but I didn’t get my […]

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missing mobile phone from the package

Posted on by Consumer Court
Name of Complainant jyoti pulaiya
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

i had ordered vivo v21 5g mobile phone on 16 dec 2021 from amazon india with order id #406-6527874-1673952 i received that parcel on 20 dec 2021 when i opened it i was shocked that package was fill with clothes not mobile phone. when i contact with amazon they said they will investigate and contact […]

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Wrong Product delivered and then they closed my account.

Posted on by Consumer Court
Name of Complainant Aditya Singh Dixit
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, i had ordered Samsung T7 touch SSD 1tb on 13/Dec./2021. of 14703 rupees and paid online using my debit card. and i got my product delivered on 16th December, Sir, when i opened that package i got shocked that the real Samsung T7 ssd was missing and they have sent me a hard disk […]

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Wrong item delivered by Amazon

Posted on by Consumer Court
Name of Complainant Rajesh Maurya (Super Technical India Pvt. Ltd)
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We have our Business Account with Amazon & make all necessary purchases for our office from here. On 15th Dec 2021, we received a wrong item worth Rs. 999/- instead of a laptop for which we paid Rs. 37999/- (Order #407-8362275-4057127) . This is the only reason why we requested for a replacement (408-6682293-0559520) on […]

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Providing wrong information about refund

Posted on by Consumer Court
Name of Complainant Chandrashekar S
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Post returning of the product there was a message on my account stating that the amount was added as Gift Card Bal. (Amazon Pay Bal.), the amount has not reflected on my Pay Bal. and when I called the exe. not only she was rude but was not able to provide proper information. Even when […]

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Defective product received

Posted on by Consumer Court
Name of Complainant Piyush Kumar joshi
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchased a laptop HP PAVILLION 2008AX (order no 402-7739623-3113120) COSTING Rs 65490/- through amazon (seller – appario retail Pvt Ltd) on 09-12-2021 ,on 11-12-2021 it was delivered ,when I opened the laptop it started but screen was totally blank and same day I called amazon service regarding the same they told me that […]

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