Amazon India

WRONG ITEM DELIVERED BY AMAZON

Posted on by Consumer Court
Name of Complainant Varsha Rana
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 7th Jan 2022 I have order HP Laptop worth Rs 58, 999 ( Order Id ‫403-3456269-6197138 The order was delivered on 15th Jan 2022 as precautionary measure we always take photos and videos of unboxing . While opening it was found that we have received a weighing machine instead of laptop . Immediately I […]

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return of ACTIVA 390 RPM HIGH Speed 1200 MM BEE Approved 5 Star Rated Pure Copper Windsor Anti DUST Coating Ceiling Fan Bronze Ivory_2 Year Warranty Pack of 2

Posted on by Consumer Court
Name of Complainant Dr Usama Akram
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received the order on 12th Jan 2022 The part of the item was broken and the colour of fan and blades was different. I requested for return on the same day and it was scheduled for 13 January 2022. No one came. Again scheduled for 16 Jan 2022, no one came, Rescheduled for 18, […]

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No Response againast complaint about pickup

Posted on by Consumer Court
Name of Complainant Mangi Lal
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a evm 2gb DDR3 1333mhz ram last month and i got wrong product, so I requested for return and then pickup guy called me but never came to pickup and cancelled pickup by himself. From that first time nobody called me again for pickup and it’s almost 20 days, still nobody came to […]

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Multiple cancellations of orders by Amazon for the same product

Posted on by Consumer Court
Name of Complainant Suyog Vithoba Parkar
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

1. I first placed an order on Amazon India for Google Pixel 5a 5g on 16 December 2021 from a seller named World Bazzar. Also, I usually make it a point to check whether the product is under Prime category and that it has ‘fulfilled by Amazon’ tick next to seller name (These tags ensure […]

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Refund amount is not received in my account, but amazon is saying refund is credit.

Posted on by Consumer Court
Name of Complainant Kareena Gupta
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Order Date: 11-Oct-2021 Order number: 403-6061788-5833100 Order amount: 4599/- Dispute Rise Refund in A/C. on Date 17 Oct-2021 According to Amazon they credited the amount 4599 on 22nd Oct, but after some time payment was reverted from the bank J&K Bank, Nanak Nagar, Jammu. Refund amount is not received in my account, but amazon is […]

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Charging extra amount for material delivery even after being a prime member

Posted on by Consumer Court
Name of Complainant Geeta
Date of ComplaintJanuary 31, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon promises to provide free delivery for ordered material for a prime subscription member but nowadays it’s charging extra amount for delivery of products. If so then what is use of having prime subscription at all? Is Amazon cheating it’s customer? Charging extra amount for material delivery even after being a prime member was last […]

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Non delivery of item

Posted on by Consumer Court
Name of Complainant Bindushree L
Date of ComplaintJanuary 25, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Being a prime customer there was a one day delivery promised and even after repetitive follow up’s made the product was not delivered even after 3 days and there were no signs of delivery. Had to be delivered on 10/1/2022. Product : Spotzero by Milton Elite spinmop Price: 999 ORDER # 402-2268613-4549918 Delivery to Padmanabhanagar, […]

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Defective/wrong product by Amazon

Posted on by Consumer Court
Name of Complainant Mayank Pawar
Date of ComplaintJanuary 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order date17-Oct-2021 Order #405-0549419-8873129 Order total 14,999.00 Above are the details of solid wood Cabinet purchased ,there following issues 1)The drawers are made differently then what is shown on Amazon. 2) Inner wood all defective 3)The vendors will agree for everything and later coming up with lame excuses and not arranging for return . Defective/wrong […]

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Order getting canceled

Posted on by Consumer Court
Name of Complainant Harshith R
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Orders in the Amazon are being cancelled saying customer rejecting the order. But product is not delivered nor tye delivery partner contacted us. All the orders are getting stuck and eventually gets cancelled… Order getting canceled was last modified: January 8th, 2022 by Consumer Court

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Amazon India is not reimbursing damaged products money

Posted on by Consumer Court
Name of Complainant The Infusion earth
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

Amazon fulfilment center returned our products on 06th dec’21. All 60 units were severely damaged but we still raised issue for less units to reimburse. And now, after following up for last 1 month. They are saying we will reimburse 300rs. They have made the loss of 80,000+ units and reimbursing only 300rs. They have […]

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