Amazon India

Refund not processed

Posted on by Consumer Court
Name of Complainant Vipul Khurana
Date of ComplaintNovember 30, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi! [ ] I ordered samsung galaxy z fold 4 from amazon on 28th october 2022 order id: 405-1414876-6105105 amounting Rs 1,20,000/- Got a used phone delivered which i returned after confirming with the customer service that i will get my refund soon. I have been calling amazon customer service since then for my refund […]

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Refund not processed

Posted on by Consumer Court
Name of Complainant Vipul khurana
Date of ComplaintNovember 29, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I ordered samsung galaxy z fold 4 from amazon. The product i received was already used. I initiated a return for the same after talking to amazon customer service after getting confirmation that i will get my refund soon. The product got picked up on 10th nov and i was told i will get the […]

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RETUN/REPLACEMENT OF DEFECTIVE WATER DISPENSER PRODUCT RECEIVED FROM AMAZON .IN ORDER ID : Order# 403-0418461-1657131 AND REPLACEMENT ORDER ID: Replacement Order : 408-6016683-6619508 Replacement requested on: May 20, 2021.

Posted on by Consumer Court
Name of Complainant Satya Gunda
Date of ComplaintNovember 28, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I have ordered Water Dispenser from amazon.in , they deiliverd me the defected product, so immediately i have requested for return/replacement. (please refer enclosed Screen shot taken from amazon). I have done this on last year May’2021. From that date to till date amazon didnt arranged for any retun pickup. i have discussed several […]

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Amazon Pickup team cancelling my product pickup without visiting or informing me.

Posted on by Consumer Court
Name of Complainant Sukesh Shetty
Date of ComplaintNovember 26, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

ORDER # 404-8386792-9028303 ORDER PLACED 17 November 2022 This product is not of said quality. Hence, I raised the return. However, the amazon Pickup team is cancelling my product pickup without visiting or informing me. It happened for 4th time and when contacted the amazon customer care desk they just ensure and raise new return […]

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wrong item picked up by Amazon courier person for booked return request

Posted on by Consumer Court
Name of Complainant Pruddhviraj Raj
Date of ComplaintNovember 23, 2022
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Amazon Team, Below issue already informed on call to customer care, on Tuesday 11th Nov, but they are telling nothing can be done. URGENT ISSUE I would like to book a complaint that courier person has picked up wrong return request consignment I have request return for Order# 408-5852710-7589904, where he is picked up […]

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Received fake Apple Watch Series 7

Posted on by Consumer Court
Name of Complainant Swetha M
Date of ComplaintNovember 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered appple Watch Series 7 Blue and I received a fake product from seller and they said me to wait for 5days and now they are telling they hav delivered a genuine product. I have a video unboxing of the product but amazon is not ready to accept and in return they ate […]

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Amazon Delivery

Posted on by Consumer Court
Name of Complainant Shubham Jadhav
Date of ComplaintNovember 15, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased a product online (Boat 620 Bluetooth Speaker) which was paid in advance. Amazon promised delivery by 11/11/2022. But it’s 15/11/2022 and I haven’t received my product yet. The customer care agent are all helpless and cannot help me in any kind as they only have information which I can see on the Amazon […]

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Wrong Item Received and Customer Care not supported

Posted on by Consumer Court
Name of Complainant Senthilkumar
Date of ComplaintNovember 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, I have order the fire boltt smart watch on Nov 11 and I have received today but with Noise Smart Watch and I have chat with customer care and they asked me to submit the images and I have done too but again and asking images and i have summitted 3 times and […]

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Order not delivered but showing as delivered

Posted on by Consumer Court
Name of Complainant Devireddy Goutham Reddy
Date of ComplaintNovember 14, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have placed on order in Amazon for a badminton racket. The order is showing as delivered but I didn’t receive the order. I called the Amazon customer care they said that I have confirmed that the package has been received which I didn’t. They have closed the complaint and said that they can’t do […]

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Non Delivery of product

Posted on by Consumer Court
Name of Complainant Tanmoy Roy
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Recently i had ordered pedigree dog food from Amazon on 3rd of November and i didn’t get the delivery till 5th of November. I called them and was informed that my package is damaged. I need to reorder. While i am still awaiting for my refund i reordered a new dog food which did get […]

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