Ajio

Retail order exchange

Name of Complainant Kavita
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am trying to exchange two items due to size issue from an order but one of the item does not have tag and was defective item, as it came that way and one of the items have a tag, but the pickup guy said it is not valid and he is unable to scan […]

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Ajio order not delivered but shows delivered

Name of Complainant Yashi Sehgal
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered 3 items on ajio but received only 2 of them and havnt got 3rd one but ajio says that it is delivered and they are not responding to emails and they do not have any valid customer care services,so i am unable to track my order and they are not responding Ajio order […]

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Refunding Money

Name of Complainant Ancy Mathew
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered two products from Ajio App one Clark’s sandal and one hi attitude flats.After the payment done it’s shown that order not placed because one of the products(Clark’s sandal) was out of stock.So order not placed but amount got debited from my account.Am not able to contact their customer service it’s not available […]

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Refund not being processed

Name of Complainant Amritha
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased a few items on the Ajio app. The payment was debited from my account but the order was not confirmed. There is no history of the order on the app. The payment was debited twice. The customer care number is non-reachable and they do not respond over email as well. A significant amount […]

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Refund Issue

Name of Complainant Prashanth Dussa
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

It’s been two weeks since I got a mail from ajio stating that my refund was initiated and still I haven’t got any refund yet. I have tried contacting them multiple times through email but there is no response Refund Issue was last modified: August 8th, 2021 by Consumer Court

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Ajio not refunding my money

Name of Complainant Monalisa Kashyap
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have ordered a giva pendent worth Rs.1299 on July 3rd 2021 but then I wanted to cancel that but as it was shipped I got a popup that you can refuse the product when I will come for delivery and I did the same. But it’s more than a month and I have complaint […]

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Payment done for AJIO through gpay

Name of Complainant Siddarth
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have made a payment of Rs. 1236.43 for AJIO through gpay and my amount was deducted from the account and order was not processed. Ajio support team is not responding over this and can you please help me in getting the amount. Payment done for AJIO through gpay was last modified: August 8th, 2021 […]

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Refund amount

Name of Complainant Harsha
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have been requesting e-commerce company Ajio customer service providers to transfer my money which was in ajio wallet(transferrable) since last 20days. But they haven’t been responding to our mails. Contacting a customer service was a big task, as they were around 30-45 minutes to connect our call. Refund amount was last modified: August 8th, […]

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Refund the returned product amount

Name of Complainant AmitK
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I had returned one prepaid order on 25th July,2021 and requested for refund, As ajio TAT for refund is 5-7 working days but till now I had not received any refund. Even the customer care number is not reachable continuously getting busy tone for around 1/2 hour and Same concern was raised over mail […]

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