Air India Express

Damage of Checkin Baggage

Posted on by Consumer Court
Name of Complainant Jineshwer Mutha
Date of ComplaintMarch 9, 2024
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I have boarded the flight of Air India express on 24th feb 2024 from Mumbai to Srinagar with 2 checkin baggages. When I received the baggage at Srinagar airport 3 wheels of my Skybags suitcase were missing and the 4th one was also damaged. I have all the evidence of the baggage which was damaged […]

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Compelled to pay for seat

Posted on by Consumer Court
Name of Complainant Sabir Edakkandan
Date of ComplaintAugust 9, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Did you see any airlines charging money for seat during checkin for a confirmed ticket? I faced a bad experience from Air India Express and AirAsia India from Calicut Airport for the first time in ten years journey. ( The staff explained the reason for payment is, I had tried online checkin, but I didn’t […]

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Refund regarding Air india Express ticket

Posted on by Consumer Court
Name of Complainant Sibu Joseph
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against , ,
Category of complaint Airlines
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I Sibu Joseph, booked a ticket through paytm (booking ID 10422750027) on 26/02/2020 (Booking reference Air India Express : ETCBWB) passenger name : Jinu George, in Air India Express from Doha to Cochin traveling date 09/04/2020. But the flight got cancelled due to covid 19.  I requested refund but still i didn’t receive any amount. […]

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Refund not processed after 1 year

Posted on by Consumer Court
Name of Complainant Vignesh
Date of ComplaintDecember 15, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I had booked tickets on Air India Express for Oct 2020. The airlines cancelled the flight themselves and still haven’t refunded the money. It’s more than 1 year now. No response to emails also Refund not processed after 1 year was last modified: December 15th, 2021 by Consumer Court

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Air India Express Refund Not Received after 10 months

Posted on by Consumer Court
Name of Complainant Manikandan
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Hi, I tried to book a Vande Bharat flight ticket from Trichy to Malaysia for 25-JAN-2021 via the Air India Express website on 11-JAN-2021, and first, the amount got debited from my bank account and got confirmed PNR number is FGKXEZ, but no active segments in the tickets to print also checked in manage booking […]

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Air India express do not refund my money

Posted on by Consumer Court
Name of Complainant Alla Paul Lobo
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I booked my flight ticket from Air India express website on 28th July For dated 30th from Dubai to Mangalore, on 29th i rescheduled the same ticket for 1st July, and i paid difference amount but no ticket received  and amount deducted from my bank account, after some time again i try to  rescheduled the […]

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