Refund regarding Air india Express ticket

Name of Complainant Sibu Joseph
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against , ,
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Sibu Joseph:

I Sibu Joseph, booked a ticket through paytm (booking ID 10422750027) on 26/02/2020 (Booking reference Air India Express : ETCBWB) passenger name : Jinu George, in Air India Express from Doha to Cochin traveling date 09/04/2020. But the flight got cancelled due to covid 19. 

I requested refund but still i didn’t receive any amount. So many times i called but no use, paytm also confirmed they also didn’t receive the money. So kindly help me to solve the issue.

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