Agoda

Money deducted but no booking confirmation

Name of Complainant sanglap patra
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My money got deducted from my account but no confirmation was provided by agoda. I am providing an attachment of transaction Money deducted but no booking confirmation was last modified: October 15th, 2021 by Consumer Court

Read More...

I paid for hotel booking, payment got deducted but booking could not be confirmed

Name of Complainant Zaki Mirza
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked hotel through Agoda App, I mad the payment of ₹ 6,402.53. I got the email from my Axis Bank regarding the transection and the payment went into the account named RETAIL DOMESTIC PT. But there is no booking by my name. I paid for hotel booking, payment got deducted but booking could […]

Read More...

Account debited but booking not confirmed

Name of Complainant Shubh
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a hotel through agoda.com and my money got deducted and no booking id generated. They sent a payment page through retail pt Account debited but booking not confirmed was last modified: October 15th, 2021 by Consumer Court

Read More...

Agoda.com fooling people by deduction of money without booking of hotel

Name of Complainant Ashish Awasare
Date of ComplaintOctober 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I Was Planning A Family Trip For Which I Had To Make 2 Hotel Bookings. So On 7th Aug 2021, I Opened Agoda.Com And Searched For Hotel Whispering woods. (Note: I Didn’t Login Into My User Account At Agoda.Com.) I Found The Price Offered By Agoda Quite Good, So I Decided To Go Ahead With […]

Read More...

Fraudulent Charge on Credit Card

Name of Complainant Avinash Malkani
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Yesterday was booking a hotel room thru AGODA but at the time of making of the payment, the amount got debited by Retail Domestic PT. Neither did the amount reach AGODA nor the booking to t he hotel. Received SMS’s subsequently that several transactions were declined. May be the same people were trying to do […]

Read More...

Retail Domestic PT

Name of Complainant Payel Banerjee
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I have done booking at Hotel Snow view Manali from 17th Oct to 20th oct. The booking was done on 28th September. I did a transaction for amount 5182 on 28.9.2021 at Domestic Retail PT. The amount has been deducted from my account but however the booking confirmation ID was not generated. I contacted the […]

Read More...

Cyber crime during payment

Name of Complainant Vikas Adhikari
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I tried booking a hotel through Agoda application on 27.09.2021 and the amount of INR 7159.04 got charged to my card favouring to “Retail Domestic PT Mumbai” but didn’t get booking confirmation. When contacted agoda, they said they could not find my booking or transaction details and could not be of any help. This is […]

Read More...

AGODA fraud transaction

Name of Complainant Mayur Chile
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

@agoda i have made booking ID- 581713589 payment of INR 7938/-through Agoda site on 22.08.2021 While making reservation website took me to a payment page and thgot charged to my card favouring to “Retail Domestic PT Mumbai” but hotel didn’t get booking confirmation please refund my money ASAP email: cmayur1996@gmail.com AGODA fraud transaction was last […]

Read More...

payment got debited from my account but not credited to merchant’s account

Name of Complainant amardeep
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i tried booking hotel from AGODA.COM under the scheme of ‘BOOK NOW PAY LATER’. but full payment got deducted from account to ‘RETAIL DOMESTIC’ as stated in my bank statement. agoda.com is saying they have not received payment. payment got debited from my account but not credited to merchant’s account was last modified: September 26th, […]

Read More...

Hotel Booking Fraud on Agoda by Retail Domestic PT

Name of Complainant Sidhanth Jain
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I made a booking through agoda website which amounted to Rs. 76,990.23 on 18th September 2021. I made the payment through the credit card and instantly received information from the bank about the amount being dedcuted from my account and the merchant’s name was ‘Retail Domestic PT Mumbai’. After numeorus calls I checked with both […]

Read More...