Agoda

Paid for hotel but no rooms

Posted on by Consumer Court
Name of Complainant Boopathiraj S
Date of ComplaintDecember 25, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a room in agoda for my parents at Chidambaram, Tamilnadu, INDIA. Booking ID # 1145902901. The hotel denied to provide room. Also the hotel reception treated ys very badly. My elderly parents at street now. I am not getting any support from Agoda team Paid for hotel but no rooms was last […]

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Flight cancelled by the airline but did not get refund from 8 months

Posted on by Consumer Court
Name of Complainant Manpreet Singh
Date of ComplaintDecember 21, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I have booked GoAir flight on 3rd May 2023 from Lucknow to Mumbai The flight was cancelled by the airline. Airline has processed the full refund but Agoda is not paying me. Flight cancelled by the airline but did not get refund from 8 months was last modified: December 21st, 2023 by Consumer Court

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Irresponsibility of Agoda Customer Care

Posted on by Consumer Court
Name of Complainant Priya
Date of ComplaintDecember 5, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Sir/ Madam, With reference to the subject cited above I am writing to you in grievance to the lack of responsibility the Agoda team has shown towards my flight booking bearing ID 1057781765. On October 29, 2023 I received an email from Batik Airways informing me that my connecting flight from Kuala Lumpur to Kolkata […]

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Booked for Premium room for 2 days but got standard room from Agoda

Posted on by Consumer Court
Name of Complainant RITHIKA RAJ
Date of ComplaintNovember 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked Ashoka Ft resort Varkala on 3rd Nov & 4th Nov through Agoda. I booked premium room paying 6k as shown in Agoda. But when reached resort they gave me standard room saying in their booking agoda shows its standard non AC room but for me it showed premium AC room. Contacted agoda several […]

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Agoda not giving promised cashback

Posted on by Consumer Court
Name of Complainant Hitesh Mahato
Date of ComplaintOctober 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

While booking they offered a cashback 60 days after checkout.That cashback made them the cheapest on offer hence I made the booking. But now that 60 days are done, there’s nothing I can find on their app which can get me a cashback. If you check-in via website, it’s shown as processing and available on […]

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Not refunding booking

Posted on by Consumer Court
Name of Complainant Laxas Low
Date of ComplaintOctober 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked a hostel room which was absolutely dirty and a risk for my health. I have checked out and asked for a refund which the agency is refusing. Not refunding booking was last modified: October 28th, 2023 by Consumer Court

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AGODA IS ILLEGALLY RETAINING MY MONEY

Posted on by Consumer Court
Name of Complainant prateek
Date of ComplaintOctober 25, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had made a booking with agoda and it was for a wrong date and then cancelled it and asked for a refund or change in the date and they said the hotel policy was not allowing them (Shangri La Hotel). I called the hotel directly and they said they did not have any problem […]

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Doop prices are reflecting on screen and hidden charges

Posted on by Consumer Court
Name of Complainant Ajay Singh
Date of ComplaintOctober 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir, I have booked hotel estrela do mar beach resort with booking id 1092664629 for 11/11/2023 to 13/11/2023 Where it’s reflecting charges Rs.5780 but its charges me Rs.19543.80 with promotion discount Rs 1400.03. It charges me extra amount which reflecting on screen at the time of booking. It’s charges me Rs.4425.51 for extra bed, […]

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Refund

Posted on by Consumer Court
Name of Complainant Carlo
Date of ComplaintOctober 3, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I requested to cancel my booking before it was confirmed but they said to wait for the booking to be confirmed before they can have an action regarding my concern.After the booking was concern no action was made Refund was last modified: October 3rd, 2023 by Consumer Court

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Fraudulent booking at Agoda

Posted on by Consumer Court
Name of Complainant Catherine
Date of ComplaintSeptember 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am writing to file a formal complaint regarding a fraudulent transaction that occurred on my credit card and the negligence on the part of Agoda in handling this matter. I seek your assistance and intervention to protect my interests and rectify the issues outlined below. 1. Security Concerns and Negligent Handling: On 27 July […]

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